Purpose The purpose of this paper is to introduce activity theory (AT) as a new theoretical lens to the field of information security non-compliance by explaining how research in that field can benefit from AT and to suggest eight propositions for future research. Design/methodology/approach Based on AT, the paper suggests that employees, IT systems, task characteristics, information security policies (ISPs), community and division of labor can be viewed to form an ensemble that is labeled activity. Their characteristics and/or the relationships that exist between them in organizational contexts are hypothesized to influence non-compliance behaviors. Findings The paper suggests that AT provides a broad lens that can be useful for explaining a large variety of non-compliant behaviors related to information security. Research limitations/implications The paper focuses only on non-compliant behaviors that employees undertake with non-malicious intentions and offers avenues for future research based on the propositions that are developed in the paper. Originality/value The paper provides a useful step toward a better understanding of non-compliant ISP behaviors. In addition, it proposes and explains new research areas in the non-compliance field.
Purpose To help reduce the increasing number of information security breaches that are caused by insiders, past research has examined employee non-compliance with information security policy. However, existent studies have observed mixed results, which suggest that an interaction is likely to exist among the variables that explain employee non-compliance. In an effort to provide evidence for this possibility, this paper aims to better explain why employees routinely engage in non-compliant behaviors by examining the direct and interactive effects of employees’ perceived costs and rewards of compliance and non-compliance on their routinized non-compliant behaviors. Design/methodology/approach Based on rational choice theory, this study used 16 hypothetical scenarios in an experimental survey, collecting data from 326 respondents and analyzing them via structural equation modeling and a four-way factorial experiment. Findings The results suggest that routinized non-compliance of employees is more strongly influenced by the rewards than the costs they perceive in their non-compliance. Further, employees’ routinized non-compliance behavior was found to be positively influenced by an interactive effect of perceived rewards of compliance when their perceptions of their non-compliance costs and rewards were both high and low. Originality/value This paper’s key contribution is to suggest that non-compliance behavior is influenced by direct and interactive effects of perceived rewards of compliance and non-compliance.
The objective of the present paper is to identify and develop a framework of IS habits that individuals tend to develop in organizational contexts. Based on Duhigg's (2012) framework of habit, the paper develops a new conceptualization of IS habit as a cue–routine–reward loop. The key difference between the proposed conceptualization and those that have been used in past research is its consideration of rewards as an essential element of habit. Based on the results of an exploratory study, the proposed framework of habits incorporates several categories of IS routines, cues, and rewards, as well as five propositions that explain how individual usage behaviours develop into IS habits. The paper's findings are also likely to help improve employee task performances.
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