Nowadays, English should be mastered by all level of people and for all ages namely for children, teenagers or adults. There is a special challenge for improving the ability especially for hinterland society. For Rempang Cate citizen which is one of tourism destination in Batam, it is still far from the expectation. The idea of this community service is to improve the communication as the tourist destination host especially English for tourism. Finally, by giving this training to them, it is expected that they are able to attract more tourst to visit this place. The method of this community service is by giving training to three levels of class by providing material related to  simple conversation fo tourism. Based on general result of questionnaire, everything ran well and no obstacles and difficulties happened to organize this training. It was very helpful to improve the readiness of the society to welcome the tourist.

Abstract—Corona Virus Diseases 2019 (COVID-19) has been spread and infected many people in the world. Government issued physical distancing policy and ordered schools and colleges to conduct an online learning to overcome the spread. A transition from conventional to online learning poses new problems such as unpreparedness of educators and students to comply on this situation. One of the factors of unpreparedness is the uneven spread of the internet so that students find it difficult to follow the online learning process. Therefore, there needs to be a proper alternative media selector by educators so that in the delivery of material can be followed by all students. Education about the selection of alternative media online is expected to be a solution for educators in determining the media and methods chosen according to the conditions faced. In general, the results of questionnaire analysis that has been disseminated provide new benefits and knowledge for educators about alternative media online learning process. Thus, educators can determine which media and methods to choose based on their individual circumstances and situations

PT Mitra Kuadran Teknologi merupakan perusahaan pengembangan perangkat lunak. Dalam aplikasi yang telah digunakan pelanggan sering ditemukan masalah yang perlu diselesaikan secepatnya. Pelanggan biasa menyampaikan pengaduan dengan mengirim pesan langsung ke programmer secara pribadi. Pelanggan terkadang perlu mengirim pengaduan yang sama beberapa kali atau ke beberapa orang untuk diselesaikan. Penanganan pengaduan seperti ini masih kurang efektif, karena proses pengaduan masih dilakukan secara manual sehingga mempengaruhi kinerja programmer dalam penyelesaian masalah. Pada tugas akhir ini, penulis akan membuat suatu aplikasi berdasarkan permasalahan tersebut. Aplikasi Helpdesk Kuadran dikembangkan sebagai aplikasi issue tracking system dengan tujuan untuk memudahkan pelanggan aplikasi untuk mendaftarkan masalah dan programmer menyelesaikan masalah. Aplikasi dibangun menggunakan metode waterfall. Metode user accpetance testing (UAT) digunakan untuk mengukur nilai penerimaan pengguna. Hasil pengujian usability atau kegunaan menggunakan metode System Usability Scale (SUS) yang dilakukan menghasilkan nilai akhir rata-rata 82.5. Nilai ini di atas nilai 68 batas persetujuan dan dianggap dapat memudahkan programmer dalam manajemen pengaduan masalah pelanggan.

Nowadays, English should be mastered by all level of people and for all ages namely for children, teenagers or adults. There is a special challenge for improving the ability especially for hinterland society. For Rempang Cate citizen which is one of tourism destination in Batam, it is still far from the expectation. The idea of this community service is to improve the communication as the tourist destination host especially English for tourism. Finally, by giving this training to them, it is expected that they are able to attract more tourst to visit this place. The method of this community service is by giving training to three levels of class by providing material related to  simple conversation fo tourism. Based on general result of questionnaire, everything ran well and no obstacles and difficulties happened to organize this training. It was very helpful to improve the readiness of the society to welcome the tourist.

Young people's awareness of stock investment is still low. Lack of knowledge about the investment stock market is an example of financial literacy. Moreover, the development of financial applications with game elements has created a new trend in the investment field. Therefore, we proposed a playful application as a learning medium to improve young people's stock market investment knowledge. This research aims to develop a mobile his application that can be used to improve the financial literacy, especially investment literacy, of Politeknik Negeri Batam students. The study uses a design thinking approach and leverages gamification to increase user retention. A total of 50 participants contributed to this study. Tracking, observing, and identifying problems that exist in the spread of financial literacy practices among Politeknik Negeri Batam students allows us to find new ideas as solutions to existing problems. The trial conducted on the product revealed that while users found the application overall useful and aligned with their requirements, there are still areas that need improvement.