Since the beginning of the 1990s, process improvement was considered as a formal issue. Focus was on process description, and improvement was a somewhat better description. Also, process improvement was driven by the customer side. Currently, we see a move forward to focus on people because they are recognised as key success factors. The first model that really emphasised the ownership and empowerment of people was the Process and Enterprise Maturity Model (PEMM) model of Michael Hammer [14]. In the IT community, Ivar Jacobson [15] developed his approach while criticising the current process description approach. At the same time, Jan Pries-Heje did research related to effective Software Process Improvement (SPI) approaches [6].In 2007, a first attempt was made to develop a training curriculum for SPI Management. From the very beginning, it was clear that people are a key factor to be addressed. This process of reorientation of the SPI community reached a milestone, when the SPI manifesto [12] was published and the Skill Card for the SPI Manager Qualification Scheme was approved by the authorised Job Role committee. Right now, the first training is delivered and experience is excellent.
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