An important class of tasks that are underexplored in current human computation systems are complex tasks with global constraints. One example of such a task is itinerary planning, where solutions consist of a sequence of activities that meet requirements specified by the requester. In this paper, we focus on the crowdsourcing of such plans as a case study of constraint-based human computation tasks and introduce a collaborative planning system called Mobi that illustrates a novel crowdware paradigm. Mobi presents a single interface that enables crowd participants to view the current solution context and make appropriate contributions based on current needs. We conduct experiments that explain how Mobi enables a crowd to effectively and collaboratively resolve global constraints, and discuss how the design principles behind Mobi can more generally facilitate a crowd to tackle problems involving global constraints.
Constructing a good conference schedule for a large multi-track conference needs to take into account the preferences and constraints of organizers, authors, and attendees. Creating a schedule which has fewer conflicts for authors and attendees, and thematically coherent sessions is a challenging task. Cobi introduced an alternative approach to conference scheduling by engaging the community to play an active role in the planning process. The current Cobi pipeline consists of committee-sourcing and author-sourcing to plan a conference schedule. We further explore the design space of community-sourcing by introducing attendee-sourcing -- a process that collects input from conference attendees and encodes them as preferences and constraints for creating sessions and schedule. For CHI 2014, a large multi-track conference in human-computer interaction with more than 3,000 attendees and 1,000 authors, we collected attendees’ preferences by making available all the accepted papers at the conference on a paper recommendation tool we built called Confer, for a period of 45 days before announcing the conference program (sessions and schedule). We compare the preferences marked on Confer with the preferences collected from Cobi’s author-sourcing approach. We show that attendee-sourcing can provide insights beyond what can be discovered by author-sourcing. For CHI 2014, the results show value in the method and attendees’ participation. It produces data that provides more alternatives in scheduling and complements data collected from other methods for creating coherent sessions and reducing conflicts.
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