The July 2003 edition of the Australian Psychologist was dedicated to a state‐of‐the‐art description of occupational stress and wellbeing. It contained an article on psychological debriefing by Devilly and Cotton (2003), that misrepresents many aspects of the current field of knowledge and practice of Critical Incident Stress Management (CISM) and Critical Incident Stress Debriefing (CISD). The authors inappropriately generalise from a few very flawed studies of single session, once‐off, individual debriefings to CISM, which operates in the workplace. Allegations are made of unethical and bad practices without substantiation. This paper addresses these and other issues raised by the article. As well, it asserts the value, to both individuals and organisations, of properly run CISM programs and CISD interventions.
This study was an exploratory investigation of key elements in Critical Incident Stress in 25 volunteer members of the Victoria State Emergency Service, a service which responds to road accident rescues in Victoria, amongst other emergency activities. The principal findings were as follows: (a) six factors were found to be most characteristic of Critical Incidents (CIS), and those factors reflected three themes, namely knowing or identifying with the victim or their family; large scale incidents; and suprise or novelty of the event; (b) stress responses often did not occur during the CI, those symptoms which did emerge were predominantly cognitive; (c) after a CI, cognitive and physiological responses were most common; (d) avoidance styles of coping (e.g., "keep active" and "switch off') were more common during a CI, whereas approach styles of coping (e.g., "discussion" and "debriefing") were more common afterwards; (e) participants reported having learnt how to cope more effectively following a CI, and some reported having changed their attitudes into a more positive outlook on life, and road safety. The implications of the findings for a cognitive model of Critical Incidents and directions for future research are discussed.
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