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Through the use of AI technology, the potential exists to make revolutionary changes in military command and control. Knowledge based systems can enable a commander and staff to accommodate large amounts of information efficiently and effectively, to generate operations plans rapidly, and thereby allow exploitation of early maneuver opportunities. This paper addresses the issues of application domain and human factors design practice as they relate to the development of effective user system interfaces for expert systems.

The issue of norm- versus criterion-referenced evaluation methods is discussed in the context of undergraduate pilot training, and an approach that integrates both methods is described. It is suggested that such an integrated approach would facilitate advanced training management concepts such as proficiency advancement, but would not pose significant user acceptance difficulties.