Emotional labor (EL) involves regulating, managing, and sensing others’ emotions to achieve organizational goals. However, it is often considered a unitary variable, without examining the specific types of emotional labor (i.e., deep acting and surface acting). Thus, the purpose of this research is to extend the under-researched work on surface-acting and deep-acting strategies of EL on job involvement in the public sector by examining the mediating effects of personality–job fit. This research employs the 2016 Merit System Principles survey data to explore the relationship between the variables. Results show that personality–job fit has a positive mediating effect on deep-acting EL and job involvement and a negative mediating effect on surface acting and job involvement. Findings may help administrators understand and prevent the potential results of employees’ EL behavior and the importance of personality–job fit in organizational outcomes.
Researchers in public administration for the past few decades are interested in exploring how public service motivation (PSM) influences turnover intentions. This study puts the theory of PSM to test in a different cultural context and explores the relationship between PSM and leadership on turnover intentions via person-organization fit (P-O fit) in public sector employees from Trinidad and Tobago and Barbados. Results of structural equation modeling indicate a significant negative relationship between senior leadership and turnover intentions, but a positive and significant relationship between PSM and turnover intentions. The positive effects of PSM on turnover are different from the Western models of motivation in the public sector. Results also show a partial mediation of PSM and turnover intentions via P-O fit. This research highlights the need for studying leadership, motivation, and turnover by utilizing a cultural and value lens to examine and understand employee behaviors in public organizations outside of North America.
Johnson 27.6 Jasper 13.0 Johnson 13.0 Humboldt 4.0 Story 26 Keokuk 13.0 Story 11.9 Monona 3.9 Jefferson 25.2 Adair 12.8 Jefferson 10.8 Mitchell 3.6 Polk 21.9 Pocahontas 11.2 Black Hawk 9.0 Pocahontas 3.6 Scott 21.4 Osceola 10.8 Scott 9.0 Adams 3.3 2000 Johnson 29.5 O'Brien 12.4 Johnson 14.1 Louisa 4.0 Story 26.6 Pocahontas 12.2 Story 11.9 Emmet 3.8 Jefferson 22.4 Audubon
This report focuses on the restoration of Old-Dry Run creek in Decorah for trout habitat. It is a component of the stormwater management capstone project for the city of Decorah. The aim of this component was to undertake a comprehensive study of the existing conditions of Old-Dry Run creek and consider the prospects of restoring the creek for trout habitat. With help and support of stakeholders and the City Manager of Decorah, a comprehensive document has been developed that shows the near-stream and in-stream conditions of the creek using RASCAL assessment and assessment of water quality data provided by Professor Jodi Lynn Enos-Berlage of Luther College. The restoration of Old-Dry Run creek as trout habitat will make the creek an amenity for the residents of Decorah because trout need clean cold water for survival.
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