RESUMENEl silencio en el ámbito laboral tiene importantes consecuencias en el proceso de toma de decisiones pues el mismo puede interferir con la solución de problemas que pueden afectar los niveles de eficiencia y productividad en las empresas. En el presente artículo se pretende analizar las perspectivas de diferentes autores que han abordado la temática del silencio organizacional para dilucidar las diferentes variables e indicadores que permitirán realizar estudios sobre los factores que condicionan el mismo. ABSTRACTSilence in the workplace has important consequences in the decision-making process because it can interfere with the solution of problems that can affect levels of efficiency and productivity in companies. This article aims to analyze the perspectives of different authors who have addressed the issue of organizational silence to elucidate the different variables and indicators that will allow studies on the factors that determine the same.
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