This study examines user satisfaction with the library products and services, facilities and conduciveness of the library environment, and ease of obtaining materials, as they affect their decision in patronizing the library. The study population comprises Bowen University students from diverse disciplines, levels and ages. Data was collected with an adapted questionnaire administered to over 400 respondents using convenience sampling technique. Descriptive statistics were adopted in measuring user satisfaction. Findings revealed that Bowen University Library users were satisfied with the products, services, facilities and conduciveness of the library environment. Nevertheless, a majority of the respondents reported that they seldom obtain materials from the library promptly. It was therefore recommended that library management should work more on training users on how to access materials through available services (e.g. OPAC, Library Portal) provide stable internet services, functional reference service, regular shelf maintenance, provide current information resources.

The paper showcases various library house-keeping reports that can be generated effortlessly using Koha ILS. Examples of reports generated in Bowen University Library include Circulation, Acquisitions and Cataloguing/Classification reports. Circulation activity reports like user registration, patron category, overdue payments, item issue, returns and renewals are showcased. Acquisition reports highlighted include acquisitions by purchase and donation, expenditure on acquisitions and also by branch libraries, additions to the library collection and the status of the library database as required. Cataloguing reports such as additions of items to the entire library network, total item count and summation of item types are also highlighted. The paper concludes by sensitising libraries using Koha ILS of the unlimited potentials of Koha ILS for reports generation.

The paper showcases various library house-keeping reports that can be generated effortlessly using Koha ILS. Examples of reports generated in Bowen University Library include Circulation, Acquisitions and Cataloguing/Classification reports. Circulation activity reports like user registration, patron category, overdue payments, item issue, returns and renewals are showcased. Acquisition reports highlighted include acquisitions by purchase and donation, expenditure on acquisitions and also by branch libraries, additions to the library collection and the status of the library database as required. Cataloguing reports such as additions of items to the entire library network, total item count and summation of item types are also highlighted. The paper concludes by sensitising libraries using Koha ILS of the unlimited potentials of Koha ILS for reports generation.