The aim of this study was to evaluate the satisfaction of the users assisted by the Mobile Emergency Care Service of the state of Rio Grande do Norte. It is a transversal, analytical and quantitative research, carried out from January to June of 2016, with 384 users. Satisfaction was obtained in structure and process. The indicator of structure that generated more dissatisfaction was the comfort of ambulances, and of the process was the response time. It is concluded that users are, mostly, satisfied with the state service, however, user satisfaction surveys are always necessary for the constant monitoring of this service. KEYWORDS

Este artigo tem por objetivo caracterizar o perfil epidemiológico das vítimas de afecções neurológicas atendidas por um Serviço de Atendimento Móvel de Urgência. Trata-se de estudo exploratório, descritivo e de abordagem quantitativa dos dados. A coleta foi realizada no período de janeiro a junho de 2016, em um hospital referência em atendimentos de urgência e emergência do estado do Rio Grande do Norte. Foram analisadas 73 ocorrências neurológicas, 38 (52,1%) do sexo masculino, 43 (58,9%) entre a faixa etária de 68 a 101 anos. Quanto à característica da afecção neurológica, 59 (80,8%) sofreram Acidente Vascular Encefálico, oito (11%) crise convulsiva, três (4,1%) lombalgia associada a lesão medular e três (4,1%) eram de outra natureza neurológica. Quanto ao tempo resposta para o atendimento, a média foi de 31 minutos. O perfil epidemiológico identificado foi de homens idosos, que sofreram Acidente Vascular Encefálico e que não receberam atendimento no tempo resposta adequado.

Objective: to map the knowledge about SARS-CoV-2 infection in patients with cancer in terms of clinical manifestations, treatment, and prognosis. Method: a scoping review based on the Joanna Briggs Institute theoretical framework, registered in the Open Science Framework (osf.io/64ems/). A search was carried out in nine databases and virtual libraries in June and July 2020. Results: twenty-five articles were selected that answered the guiding question, demonstrating that the neoplasm most affected by the infection was the lung, and the main clinical manifestations were fever, cough, dyspnea, diarrhea, and fatigue. Regarding treatment, antivirals and antibiotics were the most mentioned. All articles cite the vulnerability of patients with cancer diagnosed with COVID-19, with a mortality rate of 21-30% in most articles and a prognosis for progression to severe forms of the disease. Still, most patients were cured, although in severe cases they worsened, compared to the general population. Conclusion: this study demonstrated insecurity in disease treatment due to the variety of medications used and the uncertainty about whether to continue neoplastic treatment during this period.

RESUMOObjetivo: descrever o perfil epidemiológico das vítimas de acidentes de trânsito socorridas por um Serviço de Atendimento Móvel de Urgência. Método: estudo exploratório, descritivo, de abordagem quantitativa dos dados. A coleta foi realizada de janeiro a junho de 2016 em hospital referência em atendimento de urgência e emergência. Resultados: foram analisadas 125 ocorrências de Acidentes de Trânsito, sendo 101 (80,8%) do sexo masculino, com faixa etária entre 18 a 73 anos. Desses, 49,6% estudaram até o Ensino Médio. A Unidade de Suporte Básico à Vida foi utilizada em 87,2% dos casos relatados e 42,4% das vítimas foram socorridas em tempo inferior a 20 minutos, 84% sofreram colisão e 50 (40%) dos acidentes ocorreram pela manhã. Conclusão: a caracterização deste perfil gera subsídios para elaboração de estratégias visando melhorar a qualidade da assistência prestada. ABSTRACTObjective: to describe the epidemiological profile of victims of traffic acidents rescued by a Mobile Emergency Care Service. Method: exploratory, descriptive study, with quantitative data approach. Collection occurred from January to June 2016 at a hospital reference in urgency and emergency care. Results: 125 reports of Traffic Accidents were analyzed, of which 101 (80.8%) were males, aged between 18 and 73 years. Of them, 49.6% studied until High School. The Basic Life Support Unit was used in 87.2% of the reported cases and 42.4% of the victims were rescued in less than 20 minutes, 84% suffered collision and 50 (40%) accidents occurred in the morning. Conclusion: the characterization of this profile subsidizes the elaboration of strategies aimed at improving the quality of the provided care.

Objective: To report the experiences and activities carried out by nursing students during practical activities in the Intensive Care Unit and Emergency Room at a referral hospital. Methods and results:This is an experience report of students from the nursing graduation course during the practical activities of the subjects Integral Attention to Health II, High Complexity module in Emergency and Intensive Care Unit of a reference state hospital in Natal, Rio Grande do Norte, in the period from 18 November to 08 October 2015. The experience provided the students a dimension of the nursing care in the high complexity services. Thus, the results have been described considering the procedures and knowledge used and the concept of this experience to the students in the hospitals.