Growing recognition that communication with stakeholders forms an essential element in the design, implementation and success of corporate social responsibility (CSR) has given rise to a burgeoning CSR communication literature. However this literature is scattered across various sub-disciplines of management research and exhibits considerable heterogeneity in its core assumptions, approaches and goals. This article provides a thematically-driven review of the extant literature across five core sub-disciplines, identifying dominant views upon the audience of CSR communication (internal/external actors) and CSR communication purpose, as well as pervasive theoretical approaches and research paradigms manifested across these areas. The article then sets out a new conceptual framework -the 4Is of CSR communication research -that distinguishes between research on CSR Integration, CSR Interpretation, CSR Identity, and CSR Image. This typology of research streams organizes the central themes, opportunities and challenges for CSR communication theory development, and provides a heuristic against which future research can be located.

Responsible tourism' has become an established area of tourism research and practice and is typically understood as a broad set of tourist interactions that engage with and benefit local communities and minimize negative social and environmental impacts. Extant research however has adopted a largely top down approach to understanding responsible tourism that has marginalized the voices of tourists. This study investigates tourists' own accounts of responsible tourism experiences, finding that these intersect with but also deviate substantially away from established conceptions of the phenomenon. We show that tourists' accounts can be delineated according to the extent to which they display inner-versus outerdirected goals, and the degree of involvement in responsible tourism as a cultural identity.

Purpose The sustainable fashion (SF) literature is fragmented across the management discipline, leaving the path to a SF future unclear. As of yet, there has not been an attempt to bring these insights together or to more generally explore the question of “what is known about SF in the management literature and where could the SF field go from there?”. The purpose of this paper is to bring together the field to identify opportunities for societal impact and further research. Design/methodology/approach A systematic literature review was conducted from the first appearances of SF in the management literature in 2000 up to papers published in June 2019, which resulted in 465 included papers. Findings The results illustrate that SF research is largely defined by two approaches, namely, pragmatic change and radical change. The findings reveal seven research streams that span across the discipline to explore how organisational and consumer habits can be shaped for the future. Research limitations/implications What is known about SF is constantly evolving, therefore, the paper aims to provide a representative sample of the state of SF in management literature to date. Practical implications This review provides decision makers with insights that have been synthesised from across the management field. Originality/value This review identifies knowledge gaps and informs managerial decision making in the field, particularly through serving as a foundation for further research.

This paper explores the dialogical dimensions of discursive legitimation in social media sites to understand how organisations produce knowledge of legitimacy in concert with their stakeholders. Drawing on the dialogical theories of Bakhtin and Nikulin, we consider the potential for conceptualising discursive legitimation as a product of dissent: an ongoing 'allosensual' dialogue comprised of different voices and competing knowledge claims. We explore this through a micro-level analysis of organisation-led social media sites, wherein organisational practices are increasingly subjected to public scrutiny and where knowledge of legitimacy can be significantly shaped. Our dialogical lens highlights three interrelated functions of discursive legitimation. Discursive authorisation represents attempts to assume a credible 'voice' in-relation-to-'other' voices, within the dialogue. Discursive validation represents attempts to subject truth claims about legitimacy to rational, normative and moral verification. Finally, discursive finalisation represents attempts to harmonise dissent, either by co-opting or antagonising stakeholders towards consensus. Primarily, this paper unpacks the role of social media in legitimation processes, whilst also elaborating on organisational attempts to control stakeholder dialogue in online contexts.

Emotional energy is key to disruptive institutional work, but we still know little about what it is, and importantly, how it is re-fuelled. This empirical paper presents an in-depth case study of ‘No More Page 3’ (#NMP3), an Internet-based feminist organisation which fought for the removal of sexualised images of women from a UK newspaper. Facing online misogyny, actors engage in ‘emotional energy replenishment’ to sustain this disruptive institutional work amidst emotional highs and lows. We introduce ‘affective embodiment’ – the corporeal and emotional experiences of the institution – as providing emotional energy in relation to disruptive institutional work. Affective embodiment is surfaced through alignment or misalignment with others’ embodied experiences, and this mediates how actors replenish emotional energy. Alignment with other’s embodied experiences, often connected to online abuse, means emotional energy is replenished through ‘affective solidarity’ (movement towards the collective). Misalignment, surfaced through tensions within the movement, means actors seek replenishment through ‘sensory retreat’ (movement away from the collective). This study contributes to theorisation on institutional work and emotional energy by re-centring the importance of the body alongside emotions, as well as offering important lessons for online organising.