The impact of knowledge management on the financial success of companies has not yet been properly researched. This paper makes a contribution by examining the relationship between sustainable sales growth and knowledge management activities in 108 Finnish small and medium sized enterprises (SMEs). Design Data were generated from a questionnaire survey of 108 SMEs from different fields and thematic interviews with 10 companies. Findings Higher levels of KM-Maturity were found to correlate positively with long-term sustainable growth. Although Finnish SMEs display a surprisingly high awareness about KM, only a minor proportion of the sample firms has been able to benefit in terms of growth from their KMrelated activities. The results have implications for policy formulation in the field of SMEs, since half the Finnish SMEs in the sample do not grow. We found that the fast-growing companies with high KM-Maturity are applying KM-related activities in a comprehensive and balanced way, thereby raising question marks around the effectiveness of eclectic "KM implementations". Research limitations and implications This research was carried out only in one country and the results cannot be generalised. Furthermore, this study doesn't provide any information concerning the causal relationship of knowledge management and SME performance. Therefore, further studies in the field are needed. Practical implications The results from this study also suggest that SMEs might be able to shift into higher growth by applying a comprehensive KM-approach incorporating all intangible assets equally. Value This study provides new information concerning the relationship between knowledge management and small business performance.
In parallel with business developments, the scholarly conversation about digitalization of Global Talent Management (GTM) has taken off with the focus on specific aspects of digitalization. We move the scholarly discovery toward the empirical exploration of an impact of digitalization on GTM, and analyze the more all-encompassing transformations of digitalization.
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