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This research investigates how to introduce synchronous interactive peer learning into an online setting appropriate both for crowdworkers (learning new tasks) and students in massive online courses (learning course material). We present an interaction framework in which groups of learners are formed on demand and then proceed through a sequence of activities that include synchronous group discussion about learnergenerated responses. Via controlled experiments with crowdworkers, we show that discussing challenging problems leads to better outcomes than working individually, and incentivizing people to help one another yields still better results. We then show that providing a mini-lesson in which workers consider the principles underlying the tested concept and justify their answers leads to further improvements. Combining the mini-lesson with the discussion of the multiple-choice question leads to significant improvements on that question. We also find positive subjective responses to the peer interactions, suggesting that discussions can improve morale in remote work or learning settings.

Peer learning, in which students discuss questions in small groups, has been widely reported to improve learning outcomes in traditional classroom settings. Classroom-based peer learning relies on students being in the same place at the same time to form peer discussion groups, but this is rarely true for online students in MOOCs. We built a software tool that facilitates chat-based peer learning in MOOCs by 1) automatically forming ad-hoc discussion groups and 2) scaffolding the interactions between students in these groups. We report on a pilot deployment of this tool; post-use surveys administered to participants show that the tool was positively received and support the feasibility of synchronous online collaborative learning in MOOCs.

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