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One instrument regularly seen as a basic resource in assessing pedagogical knowledge and vivid learning in different circumstances is through the method of conducting student assessment appraisal of their instructors. Nevertheless, deciding the nature of instructional abilities requires as rationale and unbiased judgments. The concern is that there are no formal techniques or formulas that would prompt accurate responses from the students. In spite of the contention surrounding students' rating on instructors, this study aims to investigate how university students in Malaysia would evaluate instructors based on non-instructional factors, such as physical attractiveness and psychological factors, which in turn may affect students' perceptions towards instructors' performance. PLS-SEM was appropriated to perform the path modeling analysis. Practical implication is discussed.

This paper examines the internal factors (Internet self-efficacy and self-motivation) as well as an external factor (interaction) which affect university students' level of satisfaction towards online learning systems. Field data were collected from 282 students from a public university. Data were analysed using multiple regression analysis. The outcome of the analysis suggests that these factors are significant predictors to students' level of satisfaction when using a university's online learning system.