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<p class="0abstract"><span lang="EN-US">With every year’s start being a new beginning and a source of happiness, reigniting hopes and optimism around the world, the happiness and enjoyment of the year 2020 faded away quite earlier. It was not long into the year 2020 that the notorious COVID-19 hit the world. Millions of people died of it and billions of people got affected by it either directly or indirectly. With its impact on everybody, it drastically affected the business world as well; individuals lost their jobs and companies lost their businesses. However, companies learned to respond to the pandemic by converting their businesses to the online business model and the customers also shifted to online shopping. With this compelling shift, the customers still had the phobia of online shopping and tried to abstain from it as much as possible. To respond to this, a systematic review in accordance with the Preferred Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA) was developed to offer a systematic and holistic literature review of the research regarding customer confidence in online shopping particularly by the use of Augmented Reality (AR) technology. The database of this review includes a set of 54 systemically selected state-of-the-art articles from Scopus database covering empirical and theory research conducted in different countries with different resource endowments. The results show that the use of AR technology can help customers in overcoming their shopping phobia and thus, it can be a source of enhanced online business for companies. Some possible opportunities for future research are also illustrated in this paper.</span></p>

Investment banks are the most important contributors in the economic development of a country and they offer huge impact on capital and credit markets of the country. This study compared the financial performance of top ten investment banks on the basis of credit rating in 2014 for the period of 2009 to 2013. Financial ratios and financial measures were taken for the said purpose. Financial measures were based upon two indicators, total asset and total equity. Financial ratios included return on assets ratio (ROA), return on equity ratio (ROE), admin expenses to profit before tax ratio, cash and cash equivalent to total assets ratio and capital ratio. This study concluded that ranking of banks differs as the financial ratios change. ARTICLE INFORMATION

Online shopping is catching new heights, the repetition of consumer buying behavior is still a challenge for businesses. The current study investigates the antecedents of consumer repurchase intentions that bridge consumer repurchase behavior through e-satisfaction by extending the technology acceptance model. A questionnaire was developed with additional constructs of consumer behavior after an extensive review of the literature. A total of 607 usable responses were received from Pakistani university students (the regular online shoppers). Composite, discernment validity, loadings, and average variance extracted were employed to measure the scale's reliability and validity. Structural equation modeling is applied using SmartPLS to present structural and measurement models. The current study results revealed that all hypotheses were statistically supported except product and financial risk towards behavioral intentions. Notably, the extended version of the technology acceptance model, e-satisfaction, and behavioral intentions significantly contributing to consumer repurchase behavior. This study's results can help both the website developers and the organizations doing business online to contemplate the significant factors that urge consumers to purchase online time and again, thus leading to increased profits. Moreover, this research offers a robust foundation regarding the features a website should trigger consumers to buy. Consumers repurchase behavior through e-satisfaction and consumer behavioral intention. This study serves as a baseline in understanding how the exogenous variables in the information system, marketing, and social psychology impact the endogenous variable, repurchase behavior, within the online shopping context.