The Covid-19 pandemic affects many areas of life, including the tourism sector. Furthermore, it significantly reduced the number of people visiting tourist destinations, and the reduction has helped to improve the environment in the National Park. Therefore, this study aims to present a satellite image classification method using Support Vector Machine to identify changes in the vegetation area of Komodo National Park. The satellite image used was created with Google Earth Pro with a resolution of 1920 x 1280 pixels using data collected in 2019 and 2020 before and during the pandemic. This study focuses on six tourist destinations in Komodo National Park: Loh Liang, Loh Buaya, Padar Island, Kanawa Island, Pink Beach, and Loh Sebita. The image was pre-processed using radiometric calibration, atmospheric correction, and contrast enhancement. The results of the pre-processing showed that segmentation will be performed to distinguish the area between one class and another. Furthermore, the image will be classified into five classes using the Support Vector Machine, including Soil, Vegetation, Built-Up Area, Deep Water, and Shallow Water. The measurement of the area of vegetation from 2019 and 2020 using Otsu’s thresholding showed environmental changes. Meanwhile, environmental improvements occurred in seven areas in the vegetation area category, with a 31.86% rise from 2019 to 2020. The increase in the area of green areas in the Komodo National Park all because tourist restriction and there is no climate fluctuations during the time of study.

The COVID-19 pandemic impacted the tourism sector all over the world. The direction of Kendari’s local wisdom approach to tourism development is still unclear, making Kendari City an unpleasant tourist destination. The pandemic must be seen as a baseline to rebuild the tourism sector. This paper analysed the local wisdom approach to developing sustainable tourism in Kendari City using a literature study. The study provides recommendations that can be implemented in developing the tourism sector. Keywords: Covid-19, Sustainable Tourism, Local Wisdom, White Leg Shrimp Business

This study aims to determine and describe the behaviour of the State Civil Apparatus in providing services and describing the Implementation of Excellent Services at the One-stop Investment and Integrated Services Office of Kendari City. The research method used is descriptive qualitative research, a description of the results of interview observations and documentation studies, so as to be able to describe various matters relating to the Behavior of State Civil Apparatuses in Providing Excellent Service. The results showed that the behaviour of the State Civil Apparatus in providing Prime services in terms of the dimensions of receiving, responding, respecting and being responsible for providing services to service users had gone quite well, but the implementation was not optimal because there were still found several employees who had not shown behaviour and good treatment to the community. Implementation of excellent service in terms of dimensions of service procedures, service costs, completion time, service products, facilities, infrastructure, competency of service providers as a whole is good

Perkembangan teknologi komunikasi mendorong akses dan penyebaran informasi menjadi tanpa batas dan tidak terkontrol. Penyebaran isu hoax, ujaran kebenjian (hate speech), hingga perilaku bullying di media sosial semakin banyak terjadi. Kurangnya pemahaman akan konten media sosial yang terindikasi melanggar UU ITE serta kesadaran atas sanksi hukum penyalahgunaan informasi menjadi dasar dilaksanakannya kegiatan yang bermitra dengan Pemuda di RT 1 Kelurahan Mokoau. Melalui kegiatan talkshow dan campaign anti hoax, hate speech dan bullying menjadi solusi menuju pengguna media sosial sehat dan beretika. Melalui talkshow, mitra berbagi dan mendapat pemahaman mengenai konten dan sanksi hukum atas UU ITE. Sedangkan campaign menjadi kegiatan lanjutan dengan menyebarkan selebaran untuk menjadi generasi cerdas bermedia sosial. Melalui kegiatan pengabdian ini mitra telah  mampu mengetahui dan mengidentifikasi konten media sosial yang sehat dan bebas dari pelanggaran UU ITE, membentuk sebuah gerakan sosial pemuda  sehat bermedia sosial melalui komunitas online dengan akun instagram @antihoaxandhatespeech  dan facebook @antiHoax Bullying.Keywords: Hoax, Hate Speech, Bullying, Media Sosial, UU ITE.

The purpose of this study is to describe how the customer perception of product quality at KFC (Kentucky Fried Chiken) Branch Wua-Wua Kendari City (Stidi On KFC Customer Branch Wua-Wua Kendari City). The data collection techniques used in this research is field research that is in the form of direct interviews to informants as many as 11 people, then the data and information obtained from the informants will be processed and analyzed descriptively qualitative that is reducing the data in advance, presenting the data and then pulling a a general conclusion to address the problems in this study. Based on the description of the results of this study, it can be concluded that the customer's perception of the quality of the product provide a good assessment means customer ratings of product quality and dimensinya provide a description that products sold by import franchises in KFC (Kentucky Fried Chiken) Branch Wua-Wua  Kota  Kendari  is  in  line  with  customer  expectations.  Performance  quality  of  the  product perceived by the customer is good because the menu is presented in accordance with quality standards, including conformity with the promoted; good food menu, good dish, fast and taste satisfactory. Interaction among employees is considered good because of cohesiveness when serving, friendly, professional and communicative.ABSTRAK Tujuan  penelitian  ini  adalah  untuk  mendeskriptif  bagaimana  persepsi  pelanggan  terhadap kualitas produk   KFC (Kentucky Fried Chiken) Cabang Wua-Wua Kota Kendari (Stidi Pada Pelanggan KFC Cabang Wua-Wua Kota Kendari).Adapun teknik pengumpulan data yang digunakan dalam penelitian ini adalah penelitian lapangan yaitu berupa wawancara langsungkepada informan sebanyak 11 orang, kemudian data dan informasi yang diperoleh dari informan akan diolah dan dianalisis secara deskriptif kualitatif yaitu mereduksi data terlebih dahulu, melakukan penyajian data dan kemudian menarik suatu kesimpulan yang umum untuk menjawab permasalahan dalam penelitian ini.Berdasarkan uraian dari hasil penelitian ini, maka dapat ditarik kesimpulan yaitu persepsi pelanggan terhadap kualitas produk memberikan penilaian yang baik artinya penilaian pelanggan terhadap kualitas produk beserta dimensinya memberikan gambaran bahwa produk yang dijual oleh waralaba impor di KFC (Kentucky Fried Chiken) Cabang Wua-Wua Kota Kendari sudah sesuai dengan harapan pelanggan.Kinerja Kualitas produk yang dipersepsikan baik oleh pelanggan disebabkan karena menu yang disajikan sesuai dengan standar kualitas, termasuk kesesuaian dengan yang dipromosikan; menu makanan enak, sajian baik, cepat dan rasa yang memuaskan.Interaksi antar-karyawan restoran dinilai baik karena terjadi kekompakan pada saat melayani, ramah, profesional dan komunikatif.