Background: Hospital accreditation is a systemic assessment to measure service quality according to standards. Hospital services focus on meeting patient needs and satisfaction. This study aimed to determine the status of accreditation and other factors that influence the satisfaction of hospitalized patients in the hospital. Subjects andMethod: This was a cross sectional study conducted in four hospitals in Sleman, Yogyakarta, from March to April 2019. A sample 200 inpatients were selected for this study by proportional random sampling. The dependent variable was patient satisfaction. The independent variables were accreditation status, service quality, length of care, source of funds, employment, age, and gender. The data were collected by questionnaire and analyzed by path analysis. Results: Patient satisfaction was directly and positively affected by age >18 years old (b = 2.34; 95% CI= 0.33 to 2.50; p= 0.023), gender (b = 1.02; 95% CI = 0.08 to 1.96; p = 0.034), length of care> 3 days (b= 0.99; 95% CI= 0.043 to 1.95; p= 0.041), independent funding sources (b= 1.50; 95% CI= 0.47 to 2.53; p= 0.004), good service quality (b = 3.42; 95% CI = 2.31 to 4.53; p <0.001), and good accreditation status (b = 3.33; 95% CI = 2.12 to 4.54; p<0.001). Satisfaction is directly and negatively influenced by work (b = -1.37; 95% CI = -2.32 to -0.41; p = 0.005). Patient satisfaction was influenced indirectly and positively by accreditation status through good service quality (b = 0.70; 95% CI = -0.04 to 1.96; p = 0.037). Patient satisfaction was influenced indirectly by age> 18 years through service quality (b = 1.50; 95% CI = 0.49 to 2.50; p = 0.036). Conclusions: Patient satisfaction was influenced directly and positively by age> 18 years, male sex, length of care >3 days, independent fund sources, good service quality and good accreditation status. Patient satisfaction is influenced directly and negatively by work. Patient satisfaction was indirectly affected by age >18 years and good accreditation status.

Background: Quality of healthcare can be measured by observing its structure, its processes, and its outcomes. Patient satisfaction is an important measure of healthcare quality. Patient satisfaction is correlated with important outcomes, such as superior compliance, increased utilization of medical services, less malpractice litigation and better prognosis. This study aimed to examine determinants of patient satisfaction in hospital. Subjects and Method:A cross sectional study was carried out at 4 hospitals in Sleman, Yogyakarta, from March to April 2019. A sample of 200 inpatients was selected by proportional random sampling. The dependent variable was patient satisfaction. The independent variables were accreditation status, quality of health care, length of stay, health financing, employment, age, and gender. The data were collected by questionnaire and analyzed by a multiple logistic regression. Results: Age ≥18 years (b= 2.34; 95%CI= 0.33 to 2.50; p= 0.023), male (b= 1.02; 95% CI= 0.08 to 1.96; p= 0.034), length of stay ≥3 days (b= 0.99; 95%CI= 0.043 to 1.95; p= 0.041), independent health financing (b= 1.50; 95%CI= 0.47 to 2.53; p= 0.004), good quality of health care (b= 3.42; 95% CI= 2.31 to 4.53; p<0.001), and good accreditation status (b= 3.33; 95%CI= 2.12 to 4.54; p<0.001) increased patient satisfaction. Patient satisfaction decreased with employment status (b= -1.37; 95%CI= -2.32 to -0.41; p= 0.005). Conclusion: Age ≥18 years, male, length of stay ≥3 days, independent funding source, good quality of health care, and good accreditation status increase patient satisfaction. Patient satisfaction decreases with employment status.

The laboratory is one of the strategic supporting elements of academic activities in universities. The laboratory is a means for students and lecturers to carry out educational, research, and community service activities. Laboratory users are practicum students, research and lecturers. For this reason, it is necessary to make a special strategy, namely providing provisions for practical assistants. In practicum assistants have a role of almost 85% in the practicum process, so the intensity of assistants with students is much more. The purpose of the study was to measure the effectiveness of assistant training through lab workshops to increase their competence by providing sufficient knowledge about knowledge of laboratory equipment, chemicals and occupational safety and health (K3) in the laboratory for practical assistants in the Laboratory of Animal Husbandry Study Program and Science Study Program. Food Technology, Faculty of Agriculture, UNS. The target for the achievement of this research activity is that the practical eye assistant has knowledge of knowledge of laboratory equipment, chemicals and K3 in the laboratory in a laboratory environment. The method of carrying out the activities is carried out in three procedures, namely (1) pretest and posttest, (2) briefing and discussion, and (3) training and practice on knowledge of laboratory equipment, chemicals and K3 in the laboratory. Data analysis used descriptive analysis, paired sample t-test. The results of this study obtained that the mean or average before the workshop was 86.67 and after the workshop was 90.86 it was very clear that there was an increase in the knowledge of lab assistants after the laboratory workshop. It can be concluded in this study that the training of assistants through lab workshops can be useful for practical eye assistants, increasing their competence in knowledge of laboratory equipment, chemicals and occupational safety and health (K3) in the laboratory at the Laboratory of Animal Husbandry Study Program and Technology Science Study Program. Food Faculty of Agriculture UNS.

Chemistry learning plays a significant role in producing pupils whom both mastered the cognitive aspect and multiple representative aspects (contextual learning). Evaluation instrument used by the teacher for measuring cognitive aspect is common, but those for measuring multiple representation ability is rare. The proper instrument is needed to measure multiple representations. This study aims to describe the analysis of the needs of the Computerized Three-Tier Multiple choice (C3TMC) Instrument to measure student’s multiple representational abilities in chemistry learning. Qualitative descriptive is the research method chosen by conducting a qualitative survey. The sampling technique was purposive sampling. The participants consisted of 17 chemistry teachers in the Surakarta area. This research used 13 items of the survey that aimed to reveal teachers’ needs on the learning evaluation process had been validated by two experts. The results obtained show that the analysis of computerized and needed an assessment instrument that was able to measure students’ multiple representational abilities has a high utilization category in chemistry learning, namely 88.2%. By considering the results, the teachers tremendously need a good instrument to measure pupils’ multiple representation abilities in Chemistry learning.