There is no doubt that in this hectic world, many companies seek to implement Knowledge Management (KM) as a part of their supply chain management (SCM). However, many factors affect them in many ways. As a result of this research, we will be able to find out which of these factors influenced the implementation of knowledge management in supply chain management in healthcare facilities. In order to identify the most prominent factors in this research, the Best-Worst Method (BWM) has been applied. Due to the fact that decision makers have to deal with a vague environment, DMs have to be integrated with proper methods in order to cope with this problem. The D-number is a kind of fuzzy number that is one of these methods, one of the types of fuzzy numbers. To find and prioritize the best criterion that will impact the implementation of Knowledge Management in Supply Chain Management with the Best-Worst Method, we conducted this research. This model of decision-making attempts to eliminate the pitfall of Analytical Hierarchy Process by using a Multi-Attribute Decision-Making strategy. Using multi-criteria decisionmaking in uncertain environments, this paper reviews the literature on knowledge management applied to Supply Chain Management (SCM). These methods have not been implemented in the healthcare industry in previous studies, both theoretically and methodologically. Based on the results of the study, it should be noted that, among the 12 criteria, two of them have been eliminated with the use of the Delphi method; culture capacity is the most important criterion and should be targeted by healthcare facilities companies.
Background: With the advancement of science and emergence of new technologies for solving human health and medical problems, one of the most important applications of technology in the field of health care is creation of electronic health records. The purpose of this study was to determine the effective internal and external factors related to successful implementation of the electronic health records in Imam Khomeini Hospital of Tehran, Iran.
Methods: This descriptive-analytic research was carried out in 2018-2019. The statistical population consisted of 15 experts from Azad University of Tehran and Imam Khomeini Hospital selected by targeted sampling method. The main data collection tool was a researcher-made questionnaire designed to identify and rank the effective factors. Data were analyzed using SPSS 22, Excel, and Matlab software to perform a structural-interpretive approach.
Results: Based on the findings, 6 criteria were identified related to the internal factors affecting successful implementation of the electronic health records. These factors included education, culture, comprehensiveness, safety and confidentiality, constructive communication, and participation approved by experts. According to the experts, 4 criteria were identified as effective external factors: technology / Economic, social / cultural factors, management / structural factors and legal factors.
Conclusion: implementation of an electronic health record needs to take into educational, cultivation, comprehensiveness, safety & privacy, constructive communication, collaboration, technology / economic, social / cultural, management / structural, and legal factors.
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