This cross-sectional survey has compared subjective outcomes obtained from workers in shared (2–5 occupants) and open-plan (+5 occupants) offices, related to irrelevant speech, which is the noise that is generated from conversations between colleagues, telephone calls and laughter. Answers from 1078 subjects (55% in shared offices and 45% in open-plan offices) have shown that irrelevant speech increases noise annoyance, decreases work performance, and increases symptoms related to mental health and well-being more in open-plan than in shared offices. Workers often use headphones with music to contrast irrelevant speech in open-plan offices, while they take a break, change their working space, close the door or work from home in shared offices. Being female, when there are more than 20 occupants, and working in southern cities without acoustic treatments in the office, make it more likely for the occupants to be annoyed by irrelevant speech noise in open-plan offices. While, working in southern cities and with acoustic treatments in the office makes it more likely that noise annoyance will be reported in shared offices. Finally, more than 70% of the interviewed in open-plan offices were willing to reduce their voice volumes when advised by a noise monitoring system with a lighting feedback.
Noisiness in the working environment was largely proved to have effects on the working activity and performance. To limit the spreading of the COVID-19 pandemic in the first wave between March and May 2020, Italian workers had massively started performing remote working. Insights on the subjective perception of noise annoyance under the remote working settings were thus necessary. Workers from a university and from several large and small Italian companies, resulting in 1,934 participants overall, answered to a questionnaire on the perception of noise annoyance in the remote working environment. A total of 57% of the responding workers stated to be sensitive to noise. The questionnaire was delivered online; data were recorded anonymously and then aggregated for statistical analyses. Results show that 55% of the workers perform their activity in an isolated room of the home environment, 43% in a shared room (e.g., kitchen, living room), and 2% in an outdoor space, with the majority of workers (57%) performing activity without other people in the environment. Among the noise sources investigated, 25% of workers recognize the noise generated by people (e.g., talking, moving, calling, listening to music) as the main source of disturbance. The negative consequences of noise annoyance during the remote working hours are mainly related to a loss of concentration and to a difficulty in relaxing. Furthermore, workers reported to get easily irritated by noise generated from the neighborhoods or from the housemates as it tends to distract from finishing a task.
Diffusive surfaces are considered as one of the most challenging aspects to deal with in the acoustic design of concert halls. However, the acoustic effects that these surface locations have on the objective acoustic parameters and on sound perception have not yet been fully understood. Therefore, the effects of these surfaces on the acoustic design parameters have been investigated in a real shoebox concert hall with variable acoustics (Espace de Projection, IRCAM, Paris, France). Acoustic measurements have been carried out in six hall configurations by varying the location of the diffusive surfaces over the front, mid, and rear part of the lateral walls, while the other surfaces have been maintained absorptive or reflective. Moreover, two reference conditions, that is, fully absorptive and reflective boundaries of the hall have been tested. Measurements have been carried out at different positions in the hall, using an artificial head and an array of omnidirectional microphones. Conventional ISO 3382 objective acoustic parameters have been evaluated in all conditions. The results showed that the values of these parameters do not vary significantly with the diffusive surface location. Moreover, a subjective investigation performed by using the ABX method with auralizations at two listening positions revealed that listeners are not sensitive to the diffusive surface location variations even when front-rear asymmetric conditions are compared. However, some of them reported perceived differences relying on reverberance, coloration, and spaciousness.
Recently, in many fields related to environmental quality, such as thermal and visual quality, the tendency is to customize the comfort according to the user’s needs. A tailored comfort zone is planned in public spaces, in which occupants can set their own comfort level with passive or active systems. In this context, the reduction of noise due to anthropic sources can be seen as a priority. In densely occupied spaces, such as classrooms, workplaces, restaurants, and outdoor spaces, the noise due to users chatting has a detrimental effect upon performance, health, and environmental quality. This study reports applications of S&N-S Light, Speech & Noise Stop-Light, a patented smart phonometric device with a warning light activation of exceeding of predetermined anthropic sound levels limits, which encourages personal voice control through visual feedback. The light activation, with green, yellow, and red color, is based on an adaptive algorithm that accounts for pre-defined statistical noise levels; therefore, accidental noise levels can be filtered. The device has been used in classrooms, restaurants, and urban squares. Results indicate a decrease of noise levels with S&N-S Light, especially when the occupants received training about the device benefits.
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