The purpose of this paper was to further the understanding of swift trust in temporary organizations by examining the role swift trust plays in emergency management coordination and how role clarity acts as an enabler within temporary organizational configurations. A qualitative interview study was conducted with 32 liaison officers working in three strategic-level emergency operations centres in Australia. Role clarity was identified as an important factor in the successful formation of emergency management temporary organizations by emergency services and critical infrastructure liaison officers working in multi-agency arrangements. By providing role clarity, liaison officers may enable collaborative working practices among organizations involved in emergency management and thus facilitate multi-agency coordination.The function of role clarity in the context of swift trust is largely overlooked in emergency management. Therefore, this study has contributed to the knowledge of swift trust by empirically verifying the impact of role clarity by liaison officers working in the research setting.

Recent disasters have identified that interorganizational collaboration is often fraught with complexity. This article explores interorganizational collaboration in the nonprofit and public sectors during the disaster recovery efforts after a catastrophic flooding event. Based on a series of in‐depth interviews with practitioners involved in the recovery following a flooding event, the findings offer insights into the barriers and mechanisms used to facilitate collaboration. In disaster recovery, collaboration is reliant on established interorganizational structures and trusting relationships. Role clarity is the link between these two characteristics, and this article posits the association between this and the concept of swift trust to facilitate collaboration. Theoretically, this article extends an existing multidimensional model of collaboration into the context of emergency management. Importantly, it also offers a tangible output for industry in the form of an aide‐mémoire for collaborating in disaster recovery.

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