Resumen: El estándar ISO/IEC 29110 es usado por algunas empresas peruanas con el fin de mejorar la calidad del software que elaboran y ser más productivos. Sin embargo, existen factores que influyen en el equipo durante la mejora de procesos de software, por lo cual, identificar adecuadamente estos factores, permitirá mejorar el nivel de adopción en futuras implementaciones. El objetivo de este estudio es analizar los factores del entorno que influyen en la adopción del estándar ISO/IEC 29110, en su perfil básico, en 4 pequeñas empresas desarrolladoras de software, utilizando la metodología de estudio de caso múltiple. Cada empresa trabajó bajo su propio contexto y definió sus propios objetivos de mejora. Del conjunto de factores del entorno analizados, se encontró como resultado que 5 de ellos influenciaron positivamente en todas las empresas sin importar el contexto, 2 ellos negativamente y 2 de ellos tuvieron relación entre factores debido al contexto.Palabras-clave: ISO/IEC 29110, factores de adopción, mejora de proceso software.
Influence of Environment Factors in the Implementation of the ISO / IEC 29110 standardAbstract: The ISO/IEC 29110 standard is used by some Peruvian companies in order to improve the quality of the software they produce and be more productive. However, there are factors that influence the team during the software process improvement, for which, properly identifying these factors will allow improving the level of adoption in future implementations. The purpose of this study is to analyze the environmental factors that influence the adoption of the ISO/IEC 29110 standard, in its basic profile, in 4 small software development companies, using the multiple case study methodology. Each company worked in its own context and defined its own improvement objectives. From the set of environmental factors analyzed, it was found that 5 of them positively influenced all the companies regardless of the context, 2 of them negatively and 2 of them were related between factors due to the context.
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