This study examined the cross-level effects of procedural justice climate on employee silence-that is, the intentional withholding of critical work-related information by employees from their workgroup members. In a survey-based study of 606 nurses nested within 30 workgroups, we found that procedural justice climate moderated the effects of individuallevel antecedents of employee silence. Specifically, when procedural justice climate was higher, the effects of antecedents that inhibit employee silence (e.g., workgroup identification, professional commitment) were stronger. Implications for research and practice are discussed.
The literature on employees’ voice is characterized by 2 influential perspectives on its antecedents—1 that focuses on the importance of managerial behaviors and the other that emphasizes the role of employees’ internal motivational states. In this study, we integrate these perspectives and examine the proposition that (a key managerial behavior) consultation—that is, the extent to which the manager is seen to solicit and listen to suggestions on work issues from the employees, enhances employees’ upward voice by increasing their perceived influence at work (an important motivational state). Using multisource survey data from 640 nurses and their managers, we found that managers’ consultation was positively related to employees’ upward voice, with employees’ perceived influence acting as the mediator. We further delineate key moderators of this mediated relationship and discuss implications for theory and practice.
This article examines the relationship of employee perceptions of information privacy in their work organizations and important psychological and behavioral outcomes. A model is presented in which information privacy predicts psychological empowerment, which in turn predicts discretionary behaviors on the job, including creative performance and organizational citizenship behavior (OCB). Results from 2 studies (Study 1: single organization, N=310; Study 2: multiple organizations, N=303) confirm that information privacy entails judgments of information gathering control, information handling control, and legitimacy. Moreover, a model linking information privacy to empowerment and empowerment to creative performance and OCBs was supported. Findings are discussed in light of organizational attempts to control employees through the gathering and handling of their personal information.
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