As a company that produces textiles, PT. Sri Rejeki Isman, Tbk, has working capital that must be managed efficiently. To find out how to manage working capital, this study uses activity ratio as an indication that working capital has been managed properly or not. Based on the calculation of several types of activity ratio, the management of working capital management of PT Sri Rejeki Isman Tbk is still quite efficient. In the measurement of working capital turnover, the company’s average working capital turnover is greater than the industry standard average. For the total asset turnover ratio, the company experiences a low rating compared to the average textile industry standard in Indonesia. As for the assessment of the ratio of inventory turnover and account receivable turnover, the company is able to manage its inventory and receivables quite well.

This study aimed to determine the effect of price and service quality on customer satisfaction at PT. Asuransi Sequis Life Semarang. The population used in this study were all policyholder customers or customers who had purchased Sequis Life insurance at Semarang Branch, while the total sample was 53 respondents. The sampling technique used in this study was purposive sampling. The data used were primary data obtained from the questionnaire, while the analytical tool used was multiple linear regression analysis. The results showed that price had a positive and significant effect on customer satisfaction, and service quality had a positive and significant effect on customer satisfaction.

Tujuan utama penelitian ini adalah untuk menguji hubungan antara pengalaman mahasiswa (pengalaman akademik dan non akademik), terhadap loyalitas mahasiswa dan mendeskripsikan pengaruh kepuasan mahasiswa sebagai variabel mediator dalam model loyalitas mahasiswa. Model ini diuji menggunakan model persamaan struktural dengan software PLS (Partial Lease Square). Data empiris diambil dari 8 Sekolah Tinggi Ilmu Ekonomi (STIE) di Kota Semarang, Jawa Tengah. Metode pengumpulan data yang digunakan adalah metode angket dengan teknik sampling strata bertahap. Analisis data dilakukan dengan statistik deskriptif dan model persamaan struktural untuk menguji model hipotesis. Hasil penelitian menunjukkan bahwa kepuasan mahasiswa dan dua variabel anteseden: Pengalaman Akademik, dan Pengalaman Non Akademik berpengaruh positif terhadap loyalitas mahasiswa dengan tingkat signifikansi sebesar 0,05.

Salesforce is the spearhead of marketing in a business. Salesforce also plays role as a representative of the company’s performance and image. This study based on the decreasing of salesforce performance on life insurance industry. This study aimed to analyse the effect of salesforces innovativeness and customer orientation on salesforce performance. The main data in this study was collected from the questionnaires answered by the sales forces of life insurance industry in Semarang. The response given by 52 respondents from joint venture insurance companies who hold an AAJI license then be analyzed by using SPSS. The result empirically showed that customer orientation had a positive effect on sales force performance. On the other hand the variable sales force innovativeness did not give the same effect as customer orientation. Simultaneuosly all independen variables had a significant effect on sales force performance.