No abstract

Sustainable e‑government has become an important consideration for governments. However, existing e‑government literature on sustainability is sparse. A quantitative empirical study was conducted to survey the perceptions of Saudi Arabian citizens with regard to the characteristics of sustainable e‑government. Survey data gathered from 442 respondents were analysed to investigate their understanding of the importance of each of these characteristics, allowing the identification of a set of key characteristics likely to influence citizens’ utilization of sustainable e‑government services. The study also investigated users’ perceptions of three key barriers to the ability of policymakers to develop and adopt sustainable e‑government systems. The results indicate that the characteristics perceived to be the most significant were usability, security, performance, transparency and flexibility, whereas respondents were relatively unconcerned with the social, environmental and economic dimensions of the impact of the software used in e‑government systems. This study has also shed new light on experts’ perceptions by investigating sustainable e‑government features from their perspective. Data gathered from 83 respondents affirms the importance of sustainable e‑government, the importance of cooperation between software development department and government agencies during designing and using sustainable e‑government, and the influence of sustainability qualities on e‑government. These results will be utilised in future as part of a framework for evaluating sustainable e‑government.

Interest in sustainable development is increasing. Understanding the user's perspective toward software sustainability helps to enhance understanding of the concept. The need for developing countries to enhance their ICT infrastructure to align with UN sustainable development goals increases the necessity to understand the current perception of software users, industry and sustainability experts, to improve the level of software sustainability. Software sustainability has a number of challenges with regard to adoption by software users. This study investigates software sustainability from users' points of view in the Kingdom of Saudi Arabia (KSA). It also addresses key barriers for sustainable software.

No abstract

Software sustainability has generated much interest in the software engineering field in recent times, and has been widely investigated across different fields and from different standpoints. The relationship between software quality and software sustainability is still an open question. In this study, a literature survey and comparison was conducted using three-phases, having as a starting point the comparison of basic models for software quality. A follow-up study, conducted at a more comprehensive level to cover both basic models and the most cited tailored models. , Software sustainability literature is investigated to find the most frequent characteristics. Finally, data gathered from these studies and a comparison shows a similarity in the top level of these characteristics between software sustainability and software quality, and the emphasis on sustainability, maintainability and portability. The study suggests that ISO 25010 can be utilised by software sustainability. As a future work, the findings will be investigated empirically to support designing software sustainability framework identifying the most important criteria in the technical dimension.