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Purpose: This study sought to identify the importance of supervision in Kuwaiti high schools from the viewpoints of heads of departments and school teachers, as well as identifying the gap between ideal and prevalent supervisory styles in Kuwaiti high schools and determining the effects of supervision on teachers' professional performance. Methodology: The researcher took a qualitative approach, using structured interviews with a study sample represented by six heads of departments and six teachers from two high schools in Kuwait. Findings: It was found that supervision as a tool for continuous improvement in the school system positively affected the school climate. There was a gap between actual and ideal supervisory styles in the schools studied. Supervision had a positive effect on the professional performance of teachers; supervisors' notes and observations helped teachers in identifying their shortcomings and modifying their behavior accordingly. Challenges to the effective implementation of supervision in high schools included unsuitable supervisory practices, loss of connection between the teacher and the supervisor, teacher resistance to support, and lack of meaningful feedback. Recommendations: It is necessary to employ advanced supervisory styles in order to cope with the changes in the surrounding environment. Further study will help to determine the effect of supervision on the relationship between teachers and students.

Purpose The purpose of this paper is to identify administrative empowerment and job satisfaction levels among Kuwait University staff. The study also aimed to reveal the relationship between administrative empowerment and job satisfaction. In addition, the study sought to identify any statistically significant differences in the study sample responses regarding employees’ administrative empowerment and job satisfaction attributed to the study variables (gender and years of experience). Finally, the study sought to identify the possibility of predicting job satisfaction level among Kuwait University staff through administrative empowerment. Design/methodology/approach The study sample consisted of 115 administrators chosen from different faculties at Kuwait University. The study used a PLS-SEM via SMARTPLS version 3.2.8 depending on questionnaires as the study’s tools. Findings The results revealed that Kuwait University staff enjoyed medium administrative empowerment levels. On the other hand, they had higher job satisfaction levels. It found a statistically positive correlation between job satisfaction and administrative empowerment. The study has found significant associations of administrative empowerment, participation in decision making, group work and self-motivation with job satisfaction. Originality/value The study recommends identifying regulatory obstacles that could prevent the dissemination and resolution of empowerment policy and culture.

This study aimed to identify the possibility of determining the level of performance in the Faculty of Education at Kuwait University using the ‘Balanced Scorecard’ from the point of view of faculty members. The study used the descriptive methodology through a tool which was applied to (98) faculty members in the College of Education at Kuwait University. The results showed that the ‘vision and action strategies’ have obtained an average performance, while the rest of the dimensions were of poor performance. There were statistically significant differences due to educational degree in favor of professors, and years of experience in favor of 21 years and above. The level of performance about the vision and action strategies can be predicted in the College of Education based on the level of performance using the ‘Balanced Scorecard’. The effect of the domain ‘the internal operations’ was statistically insignificant and was less influential on the ‘vision and action strategies’; while ‘the financial management’ was the highest in impact. In conclusion, the study proposed some important recommendations and suggestions.

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