This study aims to partially examine the effect of product quality on consumer satisfaction, partially examine the effect of price on consumer satisfaction, and partially examine the effect of service quality on customer satisfaction, at the same time conducted at SOLARIA Resto Mall Lippo Cikarang.  The sampling method used is non-probability sampling, namely quota sampling. The sample of this study was 100 respondents who had visited the SOLARIA Mall Lippo Cikarang restaurant, and these respondents distributed online questionnaires via google form. This research is based on multiple linear regression analysis, with the help of SPSS statistical procedures, to test the validity and reliability of research tools in the form of partial test (t test) and simultaneous test (F test), classical assumption test and hypothesis test. hypothesis test (F test), the results obtained are product quality has a positive and significant effect on consumer satisfaction. There is a positive and significant effect of price on consumer satisfaction. There is a positive and significant effect of service quality on customer satisfaction. There is a simultaneous influence of product quality, price, and service quality on consumer satisfaction at Resto SOLARIA Mall Lippo Cikarang. This shows that all hypotheses in this study are accepted.

This study aims to determine and analyze the influence of motivation and work environment on employee performance at PT Bank BNI Syariah Bogor Branch Office. The type of research used is associative research with data collection methods using questionnaires. The data analysis model used is multiple linear regression. With a saturated sample of 35 respondents who are employees of the service unit at Bank BNI Syariah Bogor Branch Office, this study shows that the performance of service unit employees at PT Bank BNI Syariah Bogor branch office is 70.2% influenced by motivation and work environment variables while for 29,8% influenced by other variables not included in this study. Variables of motivation and work environment simultaneously affect employee performance.

Rapid economy development in Indonesia has created tight competitive business. Business people have to try very hard to make their business exist, they are obliged to be able to deal with competitive business keeping the consumers to be loyal. Because consumers are the most important asset for a company. And a company will jeopardize its business if it does not have any consumers. The way how to keep the consumers loyal to the company is thru Brand Image and After Sales Service. This research aims to figure out the extent to which Brand Image and After Sales Service have affected Consumer Loyalty. And Objects of this research are furniture consumers at PT Informa Bogor. Data analysis has applied multiple linear regression analysis, determinant coefficient, F test and T test to test the hypotheses. The result of F test has identified Brand Image and After Sales Service affecting significantly Consumer Loyalty. Partial test has identified independent variables partially affecting significantly Consumer Loyalty. Nevertheless, the contribution of independent variable to the increasing Consumer Loyalty is quite small which is 36.5 %, and the rest has been affected by other factors which are not studied in this research. Keywords: Consumer Loyalty, Brand Image, and After Sales Service

This research purposes to determine the effect of promotion through Instagram social media and WhatsApp online consultation services in influencing the patient's decision to do outpatient treatment at Dr. Yati Zarnudji Main Inpatient Clinic . This research uses a quantitative method. The sample in this research was 145 outpatient Dr. Yati Zarnudji Main Inpatient Clinic determined by purposive sampling method. The research instrument used a closed questionnaire and analyzed using multiple regression analysis. The results of this research indicate that the promotion of Instagram and WhatsApp online consultation services partially and simultaneously have an influence on the decision to do outpatient (service purchase decisions). This research has contributed to the management of Dr. Yati Zarnudji Main Inpatient Clinic related to promotional strategies and policies through Instagram and the ongoing online whatsapp consultation service.