Purpose
The purpose of this study is to develop a conceptual framework on knowledge loss in a manufacturing sector based on three aspects: likelihood of knowledge loss, critical areas of knowledge loss and relevance of each of these knowledge areas in terms of utilization and alignment with organizational goals and strategy. Such a conceptual framework can be helpful to the practicing managers in understanding the types of knowledge that is lost of a given departing employee and thus deciding on a measure to retain the critical employees or capture their knowledge before they leave.
Design/methodology/approach
Using a case study approach, data has been collected from a multinational battery manufacturing company based in Hong Kong. Semi-structured interviews have been conducted and analyzed through CAQDAS ATLAS.ti to generate the themes which were then used to develop the conceptual framework.
Findings
The findings revealed that the likelihood factors of knowledge loss in the manufacturing sector include layoffs, retirement, immigration and job change. The critical areas of knowledge loss comprise the knowledge of relationships and networks, especially with the customers and suppliers, the technical knowledge (battery and process technology) and knowledge of management, among others. The relevance of each of these knowledge areas needs to be determined through proper analysis whether these knowledge areas are needed in future projects, up to date and aligned with organizational goals and strategy along with other factors.
Research limitations/implications
Using the developed conceptual framework, managers and executives can identify critical employees in the manufacturing sector and accordingly take some appropriate measures to retain their knowledge. Caution should be taken while applying the findings of this study in other industries and context.
Originality/value
This paper is an attempt to reduce the dearth of empirical studies by exploring knowledge retention in the manufacturing sector, especially in the development of proper conceptual frameworks to assess the potential knowledge loss of employees.
China–Pakistan Economic Corridor (CPEC) is a megaproject, which directly and indirectly benefits the local community of two countries, namely, Peoples' Republic of China and Pakistan. The purpose of current research is to investigate the impact of CPEC development on the quality of life of local residents in China and Pakistan. We intend to investigate the perceptions of local community related to CPEC development, as policymakers of both countries argue the CPEC to be equally beneficial for the people of China and Pakistan. To test the proposed hypotheses, we collected primary data through a research survey conducted in Pakistan and China. In total, 410 Chinese respondents and 480 Pakistani respondents were included in the study. Most of the hypotheses were supported in both studies showing the positive attitude of the people of both communities towards CPEC project. Specifically, the perceived impact of CPEC has shown a significant effect on employment and quality of life in both samples. This research provides important suggestions and recommendations.
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