The article finds that acceleration of the pace of global highintellectual development causes the digital transformation of innovative business processes in the Ukrainian railway transport, and consequently, the continuous improvement of intellectual information systems and technologies of management of innovative processes. The study of the existing models of the innovation process enabled to distinguish its sixth type of "model of digital networks and artificial intelligence". The main feature of this stage of the development of the innovation process is the formation of a single digital platform (innovation portal), which will allow to make transparent the basic business procedures and to form Big Data with the ability to optimize the main innovative business processes. It is proved that a new approach to innovative business processes should include the formation of an intellectual information platform for innovative management which should become a key link to support innovative business processes in the industry. An integrated data bank (Big Data) and situational control centers should also be created as tools for promoting the process of making innovative decisions. As the coordinating situation centers of innovation activity, it is advisable to distinguish between "Investments", "Innovation", "Personal", "Transport Logistic".

In the system of municipal service, municipal personnel policy is a set of measures to shape the process reproduction of human resources in accordance with the goals, objectives and interests of the municipality.

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