This literature review provides an analysis of relevant ASTD (American Society for Training & Development) competency studies in Workplace Learning and Performance (WLP) and other research findings related to the methodology used in identifying exemplary and average performers.These findings helped create the research model and methods used in the qualitative data collection for the rubric used for the CPLP (Certified Professional in Learning and Performance) pilot exam. This chronicle is for those who seek out a method of collection of exemplary status behaviors within their organizations.

G ilbert (1978), in his book Human Competence, discussed the notion of performance improvement potential (PIP) and noted a big difference between the productivity of individual performers. A trend in recent years was to focus attention on developing and hiring best-in-class performers, who are called exemplars, rather than training or hiring merely qualified performers (Dubois & Rothwell, 2004). The research presented here offers insight into the identification of these behaviors and characteristics that may support exemplary performance in workplace learning and performance (WLP). The Study PurposeIn 2004, the American Society for Training and Development (ASTD, 2004b) published Mapping the Future, its newest competency study, which was commissioned to update and develop the new WLP competencies. This guide offers practitioners a foundational competency model used for recruiting, hiring, developing, and appraising WLP staff. This competency study, while crucial to professionalizing the field, left two questions unanswered: What are the differences between exemplary and typical WLP performers? and What are the established performance standards used to judge or determine performance?These questions are vital whenlooking atthe future of the WLP profession.