IT governance describes the decision rights and accountability framework used to ensure the alignment of IT-related activities with the organization’s strategy and objectives. Conversely, IT consumerization refers to the process whereby the changing practices and expectations of consumers influence the IT-related activities of workers and managers in organizations. We propose that IT consumerization not only challenges the foundations of IT governance but ultimately also transforms it. To explore this research problem, we utilize the punctuated equilibrium theory and a case study of IT consumerization and the transformation of IT governance in a large global bank. Our findings suggest that the widespread adoption of digital technology in everyday life leads to “everyone’s IT,” which is a new set of shared beliefs among consumers that highlights democratized access and individualized use of IT. As everyone’s IT beliefs begin to alter the IT-related activities of workers, the result is IT governance misalignments that ultimately lead to a punctuated transformation of IT governance that dismantles functional IT governance. The establishment of platform-based governance marks a new equilibrium period. Our mid-range theory contributes to the IS domain with the novel concept of everyone’s IT and a grounded explanation of IT governance transformation in the context of IT consumerization. Our theory offers a set of significant research and practical implications.
Intensified collaboration in inter-organizational networks is a driving force for the utilization of collaborative technologies (CT). However, with data leakages being discussed frequently in media, there is a rising consciousness of information security issues. These concerns are known to affect individual behavior. Despite the importance of this awareness, the role of information security for the acceptance of CT has not garnered significant attention in research. This paper accounts for this gap and extends the technology acceptance model by integrating the dimension of perceived information security. Moreover, it takes a socio-technical stance and incorporates the perspective of inter-personal trust. The study develops a theoretical model, which is then validated using data gathered from 121 network organizations in Germany. The results suggest that both perceived information security and inter-personal trust are important predictors for the intention to use CT and should be considered in the field of CT adoption research.
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