The identification and remediation of contaminated sites in Europe is a continuous undertaking that includes different aspects. There are many variables to take into consideration such as the nature of the contaminants, the risks they pose, the location of the site and possible future usages. Also, possible negative effects on the local residents or the environment have to be considered. Within this context, it is necessary to establish a communication between different actors, such as industry, authorities and municipalities, as well as with the surrounding public. This can be done in a variety of ways, where some are more useful and constructive than others. In the present study, eight different construction companies and municipalities were interviewed in order to elicit their views on and experiences of risk communication. The results show that even though most actors were seriously committed to involve and respond to the local populations' concerns and fears, there is certainly room for improvement in many areas. Concluding remarks call for an increased exchange of experiences with all actors involved in risk research and to develop better official guidelines for communicating risks that are specific for contaminated soil.