Purpose-As technology in tourism and hospitality (TTH) develops technical artifacts according to visitors' demands, it must deal with both behavioral and design constructs in the context of structural equation modeling (SEM). While behavioral constructs are typically modeled as common factors, the study at hand introduces the composite into TTH to model artifacts. To deal with both kinds of constructs, this paper aims to exploit partial least squares path modeling (PLS-PM) as a confirmatory approach to estimate models containing common factors and composites. Design/methodology/approach-The study at hand presents PLS-PM in its current form, i.e. as a fullfledged approach for confirmatory purposes. By introducing the composite to model artifacts, TTH scholars can use PLS-PM to answer research questions of the type "Is artifact xyz useful?", contributing to a further understanding of TTH. To demonstrate the composite model, an empirical example is used. Findings-PLS-PM is a promising approach when the model contains both common factors and composites. By applying the test for overall model fit, empirical evidence can be obtained for latent variables and artifacts. In doing so, researchers can statistically test whether a developed artifact is useful. Originality/value-To the best of the authors' knowledge, this is the first study to discuss the practical application of composite and common factor models in TTH research. Besides introducing the composite to model artifacts, the study at hand also guides scholars in the assessment of PLS-PM results.
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COVID-19 made evident the need for workplace digital transformation due to a rapid transition from office to remote work. Therefore, employers must make telework suitable for office workers who suddenly became permanent teleworkers. By using partial least squares path modeling, this article suggests the defining of telework tasks suitability and of telework workplace suitability by performing an empirical study with 691 employees who had experienced a rapid transition from office work to remote work during the pandemic. Both telework tasks suitability and telework workplace suitability are found to have a positive relationship with collaboration and work performance. Employers should therefore especially focus on communication technology when expecting employees work from home to improve work performance and enable collaboration to prevent them from feeling isolated. This study is the first to define telework tasks suitability and workplace suitability for enabling collaboration and improving work performance of teleworkers after an enforced transition from office working to teleworking.
This chapter addresses novelty-seeking (e.g., the quest for hard or soft adventure experiences) as a motive for travel that transcends demographic characteristics, in particular age. Both novelty- and age-related travel are discussed with various examples provided to demonstrate the interwoven characteristics within the two travel segments. The aim of this chapter is to demonstrate that novelty tourism operators cannot ignore the senior traveller. Six best-practice steps are outlined to encourage and guide the development of travel and tourism services that explore the opportunities and meet the challenges of the senior traveller who is interested in novelty tourism. These are: (1) using lifestyle survey data; (2) compiling travel profiles of the segments; (3) generating product concepts; (4) assessing resources and competitive strengths; (5) testing the selected concepts; and (6) developing the promotion plan.
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