No abstract

No abstract

PurposeThis study aims to propose a comprehensive model to help understand factors influencing the intention to participate in a destination management system (DMS) amongst tourism stakeholders in Vietnam which are considered as the determinants of the successful implementation of the system.Design/methodology/approachA survey was conducted to investigate key stakeholders' opinions of participating in a DMS. In total, 301 questionnaires were used for analysis. Partial least squares structural equation modelling (PLS-SEM) was used to assess the measurement and structural models of the study.FindingsFactors that influence various tourism stakeholders' intention to participate in the national DMS in Vietnam have been identified and examined. The results identify the important predictors of the tourism stakeholders' participation in the DMS including information quality, DMS operator readiness, government regulations and technology awareness. Interestingly, technology awareness was ascertained as a significant mediator for the relationship between performance expectancy, social influence, technology competency, competitive pressure and the intention to participate in the DMS.Originality/valueThis study has a unique theoretical contribution by developing a comprehensive model to predict the intention to participate in a DMS amongst tourism stakeholders with the modification and combination of three theoretical models and frameworks: the unified theory of acceptance and use of technology (UTAUT) model, technology–organisation–environment (TOE) framework and updated DeLone and McLean information systems (D&M IS) success model. It is expected to be a useful reference source for tourism management departments that want to develop DMSs in Vietnam. This model also can be used as an initial investigation for DMS implementation studies at other destinations.

Purpose The aim of this paper is to critically review the contribution made by this theme issue in responding to the strategic question: “How can the tourism industry respond to the global challenges arising from climate change and environmental degradation?” Design/methodology/approach A critical content analysis of the papers selected for the theme issue was undertaken to learn from the best practices globally. This enabled the theme editors to reflect on the rationale for the theme issue question, the starting-point and the editorial process. Findings This summary paper highlights the most significant outcomes from the theme issue in terms of the contributions to knowledge and/or professional practice. It also summarizes the implications for management action and applied research arising from the outcomes and best practices based on case studies in Malaysia, Canada and New Zealand. As the main objective of the theme issue was to obtain a general overview of the relationship between tourism and climate change, five general review papers were included to strengthen the research framework. Research limitations/implications This paper outlines the challenges and new approaches in dealing with the issue of climate change. Given the economic, social and environmental significance of tourism, coverage of the climate change issue as it relates to tourism is, yet, limited. Given this scenario, the theme issue has contributed to the body of knowledge in this important field. Originality/value This paper explores the extent to which the cases presented and the review of various climate change concepts can provide guidance. The approaches and issues discussed in this theme issue could be replicated and applied in countries that are beginning to focus on climate change issues.

-A location-based service application is a recent innovative mobile application to travel industry. Various applications of this innovative mobile location