Tujuan penelitian ini adalah untuk memperoleh gambaran tentang manajemen PAUD berdaya saing untuk meningkatkan mutu pendidikan. Penelitian ini menggunakan metode penelitian kepustakaan atau library research, yakni penelitian yang dilakukan melalui mengumpulkan data atau karya tulis ilmiah yang bertujuan dengan obyek penelitian atau pengumpulan data yang bersifat kepustakaan, atau telaah yang dilaksanakan untuk memecahkan suatu masalah yang pada dasarnya tertumpu pada penelaahan kritis dan mendalam terhadap bahan-bahan pustaka yang relevan. Hasil penelitian ini menujukkan bahwa Perencanaan dalam manajemen PAUD berdaya saing diimplementasikan dalam merumuskan visi, misi, tujuan, program-program kegiatan melalui program tahunan dan program semesteran, serta menempatkan Sumber Daya Manusia (SDM) yang berbeda sesuai dengan kompetensinya. Pelaksanaan PAUD berdaya saing diawali dengan melakukan analisis SWOT untuk menentukan kelemahan dan kelebihan lembaga. Pelaksanaan program dan kegiatan harus disesuaikan dengan kondisi yang ada dan dokumen perencanaanya, seperti RPP. Evaluasi ketercapaian indikator keberhasilan program kegiatan PAUD menjadikan anak usia dini menjadi pribadi yang sesuai dengan profil lulusan lembaga PAUD. Hal itu pun dapat diperoleh manakala dilakukan evaluasi terhadap program kegiatan PAUD pada lembaga PAUD tersebut. Pembenahan pengelolaan PAUD di daerah perlu ditingkatkan lagi agar mampu memberikan pelayanan prima bagi mayarakat, khususnya bagi anak-anak usia dini. Manajemen berdaya saing mampu diimplementasikan dalam pengelolaan PAUD sehari-hari.
OBJECTIVE: The objective of the study was to evaluate the patient satisfaction and loyalty to the quality of community dental and oral health services from various dimensions. MATERIALS AND METHODS: This study used a pilot pathfinder, which was conducted in Polewali Mandar District in 2019. The subjects consisted of 458 people. Data were collected using a questionnaire, which was designed appropriate to this survey which consists of 67 questions with responses in the form of bad, poor, moderate, good, and very good. Questions about dental and oral health service beliefs are grouped into four dimensions, ability, heart competence, intelligence, and trust. Beliefs were analyzed using the F-test and multiple regression. RESULTS: The dimensions of service quality toward satisfaction and loyalty were the dimensions of registration and the doctor which had an effect in community satisfaction and loyalty with p < 0.05. CONCLUSION: Communities in Wonomulyo Subdistrict, and Bulo Subdistrict, Polewali Mandar District largely have a significant interest in community satisfaction and loyalty with dental and oral health services.
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