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The research is relevant due to the interest of scientific pedagogical community to the problems of spiritual and moral education in modern Russian society, the identification of means of its development. In this regard, this paper aims at revealing the theoretical foundations and practical mechanisms of development of volitional qualities of pupils in the context of pedagogy of consciousness. The leading approaches to the research of this problem are the ontological-axiological and esoteric-activity-oriented approaches which allow considering the problem of volition in the pedagogy of consciousness. The leading empirical method is the experiment. The paper presents the essence and content of the concept of "volition" and "volitional qualities" in the psychological and pedagogical literature and pedagogy of consciousness, the structure of development of volition, the theoretical basis for the development of volitional qualities in the pedagogy of consciousness and the methods of developing volitional qualities identified during the empirical study. The materials of the paper are of practical value for researchers of problems of education, students, and pedagogues of schools and institutions of leisure.

Решением Президиума ВАК Министерства образования и науки Российской Федерации журнал «Социальная политика и социология» включен в перечень рецензируемых научных изданий, рекомендуемых для публикации научных работ, отражающих основные научные результаты диссертаций на соискание ученой степени кандидата наук и на соискание ученой степени доктора наук

The modern concept of a consumer society is characterized by many factors that determine the ratio of the consumer and the service provider. Educational services are consumed personally by the learner, society, and the state. Accordingly, the quality rating should be consolidated from all customer ratings at first glance. But this approach has many pitfalls. So, the relevance of this topic is due to the constantly changing conditions of consumption of educational services. The object of the research is the assessment of the quality of educational services. The method of posing problems is utilized to meet the aim of the study. Based on the results, it can be concluded that in spite of similar forms of assessing the quality of education, in different countries, the assessed criteria are different, which allows us to conclude about the importance and divergences of formulating requests for the needs of society.