Individuals lack oversight over systems that process their data. This can lead to discrimination and hidden biases that are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not prevent data misusage while stifling sensible use cases for data.We think the conflict between data protection and increasingly data-based systems should be solved differently. When access to data is given, all usages should be made transparent to the data subjects. This enables their data sovereignty, allowing individuals to benefit from sensible data usage while addressing potentially harmful consequences of data misusage.We contribute to this with a technical concept and an empirical evaluation. First, we conceptualize a transparency framework for software design, incorporating research on user trust and experience. Second, we instantiate and empirically evaluate the framework in a focus group study over three months, centering on the user perspective.Our transparency framework enables developing software that incorporates transparency in its design. The evaluation shows that it satisfies usability and trustworthiness requirements. The provided transparency is experienced as beneficial and participants feel empowered by it. This shows that our framework enables Trustworthy Transparency by Design.
Employees work in increasingly digital environments that enable advanced analytics. Yet, they lack oversight over the systems that process their data. That means that potential analysis errors or hidden biases are hard to uncover. Recent data protection legislation tries to tackle these issues, but it is inadequate. It does not prevent data misusage while at the same time stifling sensible use cases for data. We think the conflict between data protection and increasingly data-driven systems should be solved differently. When access to an employees' data is given, all usages should be made transparent to them, according to the concept of inverse transparency. This allows individuals to benefit from sensible data usage while addressing the potentially harmful consequences of data misusage. To accomplish this, we propose a new design approach for workforce analytics software we refer to as inverse transparency by design. To understand the developer and user perspectives on the proposal, we conduct two exploratory studies with students. First, we let small teams of developers implement analytics tools with inverse transparency by design to uncover how they judge the approach and how it materializes in their developed tools. We find that architectural changes are made without inhibiting core functionality. The developers consider our approach valuable and technically feasible. Second, we conduct a user study over three months to let participants experience the provided inverse transparency and reflect on their experience. The study models a software development workplace where most work processes are already digital. Participants perceive the transparency as beneficial and feel empowered by it. They unanimously agree that it would be an improvement for the workplace. We conclude that inverse transparency by design is a promising approach to realize accepted and responsible people analytics.
Connected vehicles are becoming commonplace. A constant connection between vehicles and a central server enables new features and services. This added connectivity raises the likelihood of exposure to attackers and risks unauthorized access.A possible countermeasure to this issue are intrusion detection systems (IDS), which aim at detecting these intrusions during or after their occurrence. The problem with IDS is the large variety of possible approaches with no sensible option for comparing them.Our contribution to this problem comprises the conceptualization and implementation of a testbed for an automotive real-world scenario. That amounts to a server-side IDS detecting intrusions into vehicles remotely. To verify the validity of our approach, we evaluate the testbed from multiple perspectives, including its fitness for purpose and the quality of the data it generates.Our evaluation shows that the testbed makes the effective assessment of various IDS possible. It solves multiple problems of existing approaches, including class imbalance. Additionally, it enables reproducibility and generating data of varying detection difficulties. This allows for comprehensive evaluation of real-time, remote IDS.
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