Over 50% of people in poverty in the United States no longer have a landline telephone, and this same population is more likely to have a no-contract cell phone plan requiring the continuous purchase of minutes. As a result, the poor may increasingly experience short-term phonelessness, which may disrupt access to healthcare and other services. To explore this we conducted 37 client interviews and 7 staff interviews at two free health clinics. Cell phone disconnection was a regular occurrence that delayed access to care and threatened client privacy. Temporary disconnection also contributed to lost employment, lost welfare benefits, and strains on social support networks—all of which are critical for optimizing health. Results are interpreted through a lens of technology maintenance, which argues that the poor will struggle to maintain digital access after ownership and public availability are realized. The potential worsening of health inequalities and related policy implications are discussed.
Universities in the UK, and in other countries like Australia and the USA, have responded to the operational and financial challenges presented by the COVID-19 pandemic by prioritising institutional solvency and enforcing changes to the work-practices and profiles of their staff. For academics, an adjustment to institutional life under COVID-19 has been dramatic and resulted in the overwhelming majority making a transition to prolonged remote-working. Many have endured significant work-intensification; others have lost -or may soon lose -their jobs. The impact of the pandemic appears transformational and for the most part negative. This article reports the experiences of n=1,099 UK academics specific to the corporate response of institutional leadership to the COVID-19 crisis. We find articulated a story of universities in the grip of 'pandemia' and COVID-19 emboldening processes and protagonists of neoliberal governmentality and market-reform that pay little heed to considerations of human health and wellbeing.
The COVID-19 pandemic has profoundly affected the university sector globally. This article reports on the Australian findings from a large-scale survey of academic staff and their experiences and predictions of the impact of the pandemic on their wellbeing. We report the perceptions of n = 370 Australian academics and accounts of their institutions' responses to COVID-19, analysed using self-determination theory. Respondents report work-related stress, digital fatigue, and a negative impact on work-life balance; as well as significant concerns over potential longer-term changes to academia as a result of the pandemic. Respondents also articulate their frustration with Australia's neoliberal policy architecture and the myopia of quasi-market reform, which has spawned an excessive reliance on international students as a pillar of income generation and therefore jeopardised institutional solvencyparticularly during the pandemic. Conversely, respondents identify a number of 'silver linings' which speak to the resilience of academics.
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