Designers’ choices of methods are well known to shape project outcomes. However, questions remain about why design teams select particular methodsand how teams’ decision-making strategies are influenced by project- and process-based factors. In this work, we analyze novice design teams’ decision-making strategies underlying 297 selections of human-centered design methods over the course of three semester-long project-based engineering design courses. We propose a framework grounded in 100+ factors sourced from new product development literature that classifies design teams’ method selection strategy as either agent-, outcome-, or process-driven, with eight further subclassifications. Coding method selections with this framework, we uncover three insights about design team method selection. First, we identify fewer outcomes-based selection strategies across all phases and innovation types. Second, we observe a shift in decision-making strategy from user-focused outcomes in earlier phases to product-based outcomes in later phases. Third, we observe that decision-making strategy produces a greater heterogeneity of method selections as compared to the class average as a whole, or project type alone. These findings provide a deeper understanding of designers’ method selection behavior and have implications for effective management of design teams, development of automated design support tools to aid design teams, and curation of design method repositories, e.g., theDesignExchange.

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Designers can benefit from inspirational stimuli when presented during the design process. Encountering external stimuli can also lead designers to negative design outcomes by limiting exploration of the design space and idea generation. Prior work has investigated how specific features of inspirational stimuli can be beneficial or harmful to designers. However, the processes designers use to search for and discover inspirational stimuli leading to these outcomes are less known. The objective of this work is thus to better understand how designers search for inspirational design stimuli. Specifically, we investigate how factors such as designer expertise and search modality (e.g., text vs. visual-based) impact both explicit and implicit features during the search for design stimuli. A cognitive study was completed by novice and expert designers (seven students and eight professionals), who searched for design stimuli using a novel multi-modal search platform while following a think-aloud protocol. The multi-modal search platform enabled search using text and nontext inputs, and provided design stimuli in the form of 3D-model parts. This work presents methods to describe search processes in terms of three levels: activities, behaviors, and pathways, as defined in this paper. Our findings determine that design expertise and search modality influence search behavior. Illustrative examples are presented and discussed of search processes leading designers to both negative and beneficial outcomes, such as designers fixating on specific results or benefiting unexpectedly from unintentional inspirational stimuli. Overall, this work contributes to an improved understanding of how designers search for inspiration, and key factors influencing these behaviors.

Knowledge collection, extraction, and organization are critical activities in all aspects of the engineering design process. However, it remains challenging to surface and organize design knowledge, which often contains implicit or tacit dimensions that are difficult to capture in a scalable and accessible manner. Knowledge graphs have been explored to address this issue, but have been primarily semantic in nature in engineering design contexts, typically focusing on sharing explicit knowledge. Our work seeks to understand knowledge organization during an experiential activity and how it can be transformed into a scalable representation. To explore this, we examine 23 professional designers' knowledge organization practices as they virtually engage with data collected during a teardown of a consumer product. Using this data, we develop a searchable knowledge graph as a mechanism for representing the experiential knowledge and afford its use in complex queries. We demonstrate the knowledge graph with two extended examples to reveal insights and patterns from design knowledge. These findings provide insight into professional designers' knowledge organization practices, and represent a preliminary step toward design knowledge bases that more accurately reflect designer behavior, ultimately enabling more effective data-driven support tools for design.

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