The destruction of the World Trade Center on September 11, 2001, resulted in a rapid response by government to evacuate the area and, in subsequent days, to bring the city back to a semblance of normalcy. This article provides a case study of government action in New York City during and after the World Trade Center catastrophe. What is most striking is the skill and intensity of government’s response to the emergency and the hard work, dedication, and bravery of New York City’s government officials. This article presents government and public service at its finest, under some of the most difficult conditions one can imagine.

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This article provides an overview and analysis of the practical problems of developing and implementing a code of ethics for public administrators. The article addresses three key issues: (1) What are public ethics and where do they come from? (2) What are the central ethical issues facing public administrators? and (3) Are there practical tools and guidelines to assist public servants to be both ethical and effective public managers? The article concludes with a plea for consideration of ethical issues, and it presents five general ethical principles for public administrators.