A Q‐rung orthopair fuzzy set (q‐ROFS) originally proposed by Yager (2017) is a new generalization of orthopair fuzzy sets, which has a larger representation space of acceptable membership grades and gives decision makers more flexibility to express their real preferences. In this paper, for multiple attribute decision‐making problems with q‐rung orthopair fuzzy information, we propose a new method for dealing with heterogeneous relationship among attributes and unknown attribute weight information. First, we present two novel q‐rung orthopair fuzzy extended Bonferroni mean (q‐ROFEBM) operator and its weighted form (q‐ROFEWEBM). A comparative example is provided to illustrate the advantages of the new operators, that is, they can effectively model the heterogeneous relationship among attributes. We prove that some existing known intuitionistic fuzzy aggregation operators and Pythagorean fuzzy aggregation operators are special cases of the proposed q‐ROFEBM and q‐ROFEWEBM operators. Meanwhile, several desirable properties are also investigated. Then, a new knowledge‐based entropy measure for q‐ROFSs is also proposed to obtain the attribute weights. Based on the proposed q‐ROFWEBM and the new entropy measure, a new method is developed to solve multiple attribute decision making problems with q‐ROFSs. Finally, an illustrative example is given to demonstrate the application process of the proposed method, and a comparison analysis with other existing representative methods is also conducted to show its validity and superiority.

Demand uncertainty is an important issue that influences the strategic, tactical, and operational-level decision making in the transportation/logistics/supply chain planning. In this study, we explore the effect of demand uncertainty on the operational-level freight routing problem in the capacitated multimodal transportation network that consists of schedule-based rail transportation and time-flexible road transportation. Considering the imprecise characteristic of the demand, we adopt fuzzy set theory to model its uncertainty and use trapezoidal fuzzy numbers to represent the fuzzy demands. We set multiple transportation orders as the optimization object and employ soft time windows to reflect the customer requirement on on-time transportation. Under the above situation, we establish a fuzzy mixed integer nonlinear programming (FMINLP) model to formulate the capacitated road–rail multimodal routing problem with demand uncertainty and time windows. We first use the fuzzy expected value model and credibility measure based fuzzy chance-constrained programming to realize the defuzziness of the model and then adopt linearization technique to reformulate the crisp model to finally generate an equivalent mixed integer linear programming (MILP) model that can be solved by standard mathematical programming software. Finally, a numerical case is presented to demonstrate the feasibility of the proposed method. Sensitivity analysis and fuzzy simulation are combined to quantify the effect of demand uncertainty on the routing problem and also reveal some helpful insights and managerial implications.

Hazardous materials transportation involves extensive risk and cannot be avoided in practice. An advanced routing, however, can help to reduce the risk by planning the best transportation routes for hazardous materials that can make effective tradeoffs between the risk objective and the economic objective. In this study, we explore the hazardous materials routing problem in the road-rail multimodal transportation network with a hub-and-spoke structure, in which the risk is measured by the multiplication of population exposure and the associated volume of hazardous materials, and minimizing the total risk of all the transportation orders of hazardous materials is set as the risk objective. It is difficult to estimate the population exposure exactly during the routing decision-making process, which results in its uncertainty. In this study, we formulate the uncertain population exposure from a fuzzy programming perspective by using triangular fuzzy numbers. Moreover, the carbon dioxide emission constraint is formulated to realize the sustainable transportation of hazardous materials. To optimize the problem under the above framework, we first establish a bi-objective fuzzy mixed integer nonlinear programming model, and then develop a three-stage exact solution strategy that the combines fuzzy credibilistic chance constraint, linearization technique, and the normalized weighting method. Finally, a computational experiment is carried out to verify the feasibility of the proposed method in dealing with the problem. The experimental results indicate that tradeoffs between the two conflicting objectives can be effectively made by using the Pareto frontier to the hazardous materials routing problem. Furthermore, the credibility level and carbon dioxide emission cap significantly influence the hazardous materials routing optimization. Their effects on the optimization result are quantified by using sensitivity analysis, which can draw some useful insights to help decision makers to better organize the hazardous materials road-rail multimodal transportation under uncertainty and sustainability.

With the considerable development of tourism market, as well as the expansion of the e-commerce platform scale, increasing tourists often prefer to select tourism products such as services or hotels online. Thus, it needs to provide an efficient decision support model for tourists to select tourism products. Online reviews based on the user experience would help tourists improve decision efficiency on tourism products. Therefore, in this study, a quantitative method for hotel selection with online reviews is proposed. First, with respect this problem with online reviews, by analyzing sentiment words in online reviews, tourists’ sentiment preferences are transformed into the format of distribution linguistic with respect to sentiment levels. Second, from a theoretical perspective, we proposed a method to determine the ideal solution and nadir solution for distribution linguistic evaluations. Next, based on the frequency of words for evaluating hotel and the distribution linguistic evaluations, the weight vector of the evaluation features is determined. Further, a novel DL-VIKOR method is developed to rank and then to select hotels. Finally, a realistic case from TripAdvisor.com for selecting hotel is used to demonstrate practically and feasibility of the proposed model.

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