Recent works on ride-sharing order dispatching have highlighted the importance of taking into account both the spatial and temporal dynamics in the dispatching process for improving the transportation system efficiency. At the same time, deep reinforcement learning has advanced to the point where it achieves superhuman performance in a number of fields. In this work, we propose a deep reinforcement learning based solution for order dispatching and we conduct large scale online A/B tests on DiDi's ride-dispatching platform to show that the proposed method achieves significant improvement on both total driver income and user experience related metrics. In particular, we model the ride dispatching problem as a Semi Markov Decision Process to account for the temporal aspect of the dispatching actions. To improve the stability of the value iteration with nonlinear function approximators like neural networks, we propose Cerebellar Value Networks (CVNet) with a novel distributed state representation layer. We further derive a regularized policy evaluation scheme for CVNet that penalizes large Lipschitz constant of the value network for additional robustness against adversarial perturbation and noises. Finally, we adapt various transfer learning methods to CVNet for increased learning adaptability and efficiency across multiple cities. We conduct extensive offline simulations based on real dispatching data as well as online AB tests through the DiDi's platform. Results show that CVNet consistently outperforms other recently proposed dispatching methods. We finally show that the performance can be further improved through the efficient use of transfer learning.

Recently several methods were proposed for sparse optimization which make careful use of second-order information [11,34,20,4] to improve local convergence rates. These methods construct a composite quadratic approximation using Hessian information, optimize this approximation using a first-order method, such as coordinate descent and employ a line search to ensure sufficient descent. Here we propose a general framework, which includes slightly modified versions of existing algorithms and also a new algorithm, which uses limited memory BFGS Hessian approximations, and provide a novel global convergence rate analysis, which covers methods that solve subproblems via coordinate descent.

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Order dispatching and driver repositioning (also known as fleet management) in the face of spatially and temporally varying supply and demand are central to a ride-sharing platform marketplace. Hand-crafting heuristic solutions that account for the dynamics in these resource allocation problems is difficult, and may be better handled by an end-to-end machine learning method. Previous works have explored machine learning methods to the problem from a high-level perspective, where the learning method is responsible for either repositioning the drivers or dispatching orders, and as a further simplification, the drivers are considered independent agents maximizing their own reward functions. In this paper we present a deep reinforcement learning approach for tackling the full fleet management and dispatching problems. In addition to treating the drivers as individual agents, we consider the problem from a system-centric perspective, where a central fleet management agent is responsible for decisionmaking for all drivers.

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