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The implementation of an enterprise-level business intelligence initiative is a large-scale and complex undertaking, involving significant expenditure and multiple stakeholders over a lengthy period. It is therefore imperative to have systematic guidelines for business intelligence stakeholders in referring business intelligence maturity levels. Draw upon the prudent concepts of the Capability Maturity Model, this research proposes a multi-dimensional maturity model with distinct maturity levels for managing enterprise business intelligence initiatives. The maturity model, named Enterprise Business Intelligence Maturiy (EBIM), consists of five core maturity levels and four key dimensions, namely information quality, master data management, warehousing architecture, and analytics. It can be used to assist enterprises in benchmarking their business intelligence maturity level and identifying the critical areas to attain higher level of maturity.

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As industrial systems become increasingly more complex, the maintenance and operating information increases both in volume and complexity. With the current pressures on manufacturing , the management of information resources has become a critical issue. In particular, ensuring that personnel can access current information quickly and e ectively when undertaking a speci®c task. This paper discusses some of the issues involved in, and the bene®ts of using, open hypermedia to manage and deliver a diverse range of information. While the paper concentrates on the problems speci®cally associated with manufacturin g organizations , the problems are generic across other business sectors, such as healthcare, defence and ®nance. The open hypermedia approach to information management and delivery allows a multimedia resource base to be used for a range of applications and it permits a user to have controlled access to the required information in an easily accessible and structured manner. Recent advancement in hypermedia also permits just-in-time support in the most appropriate format for all users. Our approach is illustrated by the discussion of a case study in which an open hypermedia system delivers maintenance and process information to factory-¯oor users to support the maintenance and operation of a very large manufacturin g cell.

The interactions between individual designers, within integrated product teams, and the nature of design tasks, all have a significant impact upon how well a design task can be performed, and hence the quality of the resultant product and the time in which it can be delivered. In this paper we describe an ongoing research project which aims to model integrated product teams through the use of multi-agent systems. We first describe the background and rationale for our work, and then present our initial computational model and results from the simulation of an integrated product team. The paper concludes with a discussion of how the model will evolve to improve the accuracy of the simulation.