This research aims to examine the factors that influence the level of internet customer loyaltyTelkomsel in Banda Aceh. The population of this research is the customer who use or are subscrib toInternet service Unlimited Telkomsel Flash, and a minimum for six months subscription. Multiplelinear regression analysis is used to determine the effect of variable customer expectations, productquality, and customer satisfaction is hypothesized to effect on customer loyalty. The results of multiplelinear regression analysis showed that the dominant factor that affect the customer loyalty is thevariable quality of the product, followed by a variable customer expectations, and the least effect oncustomer loyalty is customer satisfaction variables. The variables of this research are quite good inexplaining customer loyalty. The advice from the author to the company is that companies have tocreate products that are superior in quality, and always maintain the quality of the product toconstantly innovate on products tailored to the desires of customers to the product. Furthermore, thecompany have to pay attention to the complaints of customers by minimizing customer complaints.Keywords: Expectations, product quality, customer satisfaction, customer loyalty

The purpose of this study was to measure the influence of communication and employeerelationship management on the performance of employees of PT. Bank Syariah Mandiri BandaAceh Branch. This study uses a survey approach, while the nature of this study is the descriptionand type of research is quantitative descriptive. Samples were 30 employees at PT. Bank SyariahMandiri Banda Aceh Branch. Methods of data collection in this study using a questionnaire. Thequestionnaire in this study by providing or spreading a list of questions to respondents, the resultsof research that has met the test of validity, reliability test and classical assumption is processedto produce the following regression equation, Y = 0.042 X1 + X2 0837 + e. The results of multiplelinear regression model to get that second variable is the communication and management ofemployee relations has a positive influence on employee performance PT. Bank Syariah MandiriBanda Aceh Branch. The coefficient of determination (R ²) were obtained at 0.712. This meansthat 71.2% of employee performance can be explained by communication and employeerelationship management, employee performance while 28.8% described other variables besidesthese two variables.Keywords: Influence, Communication, and Management,

<p>The purpose of this research is to examine and analyze the influence of of the variables Current Ratio, Firm Size, Financial Leverage, and Return on Equity to Underpricing level. This research used the Initial Public Offerings companies which was listed its stock to Indonesian Stock Exchange. The data that is used at this research was taken from the annual published financial report of each company. The population in this research is companies that were listed to Indonesian Stock Exchange during period 2012 through 2016. The amount of population was 115 companies. Based on certain criteria, there are 62 samples from population. Method of multiple linear regressions on panel data approach using Common Effect Model (The Pooled Least Square). Simultaneous test in hypotesis results shows that Current Ratio, Firm Size, Financial Leverage, and Return on Equity have a significant effect on the Underpricing level of Initial Public Offerings companies. Partial test (t-test) in hypothesis result shows that Firm Size have a negative and significant effect on the Underpricing level of Initial Public Offerings companies that listed in Indonesian Stock Exchange. Current Ratio, Financial Leverage, and Return on Equity have a negatif and insignificant on the Underpricing level of Initial Public Offerings companies that listed in Indonesian Stock Exchange.</p><p><br />Keywords: Common Effect Model, Financial Leverage, Firm Size, Return on Equity, Underpricing Current Ratio</p>

The purpose of this study was to determine the effect of the inflation, IBCinterest rate, and exchange rate on CSPI. The research was conducted on the Indonesia Stock Exchange (ISE) by using sample of 72 consisted of the entire variable monthly data during  2010  to  2015 with  the selection  of  the sample through a non probability sampling method by purposive sampling method and the data were analyzed with multiple linear regression analysis techniques. Based on the analysis found inflation, IBC interest rates, and exchange rates simultaneously affect the CSPI. The Inflation and IBC interest rates partially significant negative effect on the CSPI, this means an increase in inflation and IBC interest rates may result decrease value of CSPI. Exchange rates partially significant positive effect on CSPI. This means that the increase occurred in exchange rates can increase the value of CSPI.Kata kunci:   Inflasi, Suku Bunga, Kurs, Indeks Harga Saham Gabungan (IHSG)