Most of the work on XML query and search has stemmed from the publishing and database communities, mostly for the needs of business applications. Recently, the Information Retrieval community began investigating the XML search issue to answer information discovery needs. Following this trend, we present here an approach where information needs can be expressed in an approximate manner as pieces of XML documents or "XML fragments" of the same nature as the documents that are being searched. We present an extension of the vector space model for searching XML collections via XML fragments and ranking results by relevance. We describe how we have extended a fulltext search engine to comply with this model. The value of the proposed method is demonstrated by the relative high precision of our system, which was among the top performers in the recent INEX workshop. Our results indicate that certain queries are more appropriate than others for the extended vector space model. Specifically, queries with relatively specific contexts but vague information needs are best situated to reap the benefit of this model. Finally our results show that one method may not fit all types of queries and that it could be worthwhile to use different solutions for different applications.
We focus on the task of Frequently Asked Questions (FAQ) retrieval. A given user query can be matched against the questions and/or the answers in the FAQ. We present a fully unsupervised method that exploits the FAQ pairs to train two BERT models. The two models match user queries to FAQ answers and questions, respectively. We alleviate the missing labeled data of the latter by automatically generating high-quality question paraphrases. We show that our model is on par and even outperforms supervised models on existing datasets.
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