Derived from its humanitarian mission, to pay quality health care to the population, in hospitals and health facilities is needed reduce the occurrence of events that may threaten the physical and psychological integrity of the patients they serve. One of the strategies to consider to overcome this challenge is the proper implementation of the internal control system, to ensure the sustainability of insurers, by increasing efficiency in the care of people, feasible only within a care model that quantifies and management on population identified and addressed. The objective of this paper was to propose a coefficient to evaluate the internal control management for a hospital entity. This was conceived under the guidelines of the multicriteria modeling in conjunction with the detection of critical points through Petri nets. For this, the order of importance and fulfillment of the components of Internal Control and in unison the unreliability of critical processes in the entity being identified practical application was determined.

The objective of this article is to propose a management index for the Internal Control of care entities. This was conceived following the multicriteria modeling guidelines in conjunction with the detection of weaknesses through the Petri networks. For this purpose, the order of importance and compliance of the internal control components were determined, and the lack of reliability of the critical processes in the entity subject to the practical implementation was identified. Derived from its humanitarian mission-lending quality health care to the population-it is necessary to decrease the emergence of events that could infringe upon the physical and psychological integrity of the patients in hospitals. One of the strategies to consider to overcome this challenge is the adequate implementation of the Internal Control System, which guarantees the sustainability of the insurers through the increase in the efficiency of the care of the people, feasible only within a care model that quantifies the control over the population already identified and cared for.

El proceso de enseñanza-aprendizaje se puede decir que es de calidad si existe coherencia entre sus componentes personales y no personales. Estos componentes se relacionan en unidad dialéctica y por tal razón, para que el proceso sea eficaz cada uno de estos componentes debe poseer altos niveles de calidad. En el presente trabajo se valora el componente evaluativo. Específicamente se presentan argumentos de cómo el portafolio digital contribuye a mejorar la calidad del proceso de evaluación del aprendizaje sirviendo de plataforma para la innovación de conjunto entre estudiantes y profesores mediante la realimentación mutua. Para argumentar dichas afirmaciones se presentan algunos resultados alcanzados en la Universidad Central “Marta Abreu” de Las Villas en Cuba.Digital portfolio and its impact on the quality of learning assessment processAbstractThe teaching and learning process can be nominated as a quality process if there is consistency between its personal and none-personal components. Those components are related in dialectical unity and for that reason, for the process to be effective each of those components must present high standards. In this paper, the assessment component is specially analyzed. Particularly, a case of how digital portfolios improve the quality of teaching and learning process providing a platform for innovation among students and teachers together through mutual feedback is presented. In order to support the previous statement some outcomes achieved in the Central University "Marta Abreu" of Las Villas in Cuba are also presented.

El creciente interés científico en las alianzas estratégicas, responde a su importante rol en el entorno empresarial. La presente investigación realiza un análisis bibliométrico de las publicaciones escritas sobre la temática, en la revista Strategic Management Journal, entre 1988-2009. Se empleó como método para la investigación, un estudio bibliométrico, combinándose técnicas bibliométricas, con técnicas del análisis de redes sociales. El objetivo del trabajo es identificar patrones predominantes en las alianzas estratégicas, en la literatura más relevante a nivel mundial, como subcampo de investigación académica de la disciplina Dirección Estratégica. Los principales resultados obtenidos destacan: la existencia de comportamiento inestable en la producción de artículos sobre el tema en el período analizado, estos son realizados en su mayoría en universidades de prestigio, por autores del sexo masculino, se evidencia alto grado de cooperación de autores de esta temática, inexistencia de autores con productividad alta y predominio de autores con productividad baja.

Due to the increased change rate and high competitiveness of today’s world market, it is of the utmost importance to identify the non-value activities in every organization. This research analysis on organizational change management covers between 2017 and 2018 in sixteen touristic facilities of the Holguín territory, in Cuba. Its main objectives were to verify whether waste occurs and to analyze the main changes that took place in these entities. The methods used in order to conduct this research were: theoretical methods, such as synthesis and analysis and inductive-deductive; empiric methods, such as surveys and statistic methods, such as factor analysis. The main conclusion of the research was that waste occurs in all of the facilities that were included in the research. This waste can be grouped according to five factors, of which the most significant one is waiting time. The research also shows that the main change-driving initiatives taking place are linked to the implementation of a comprehensive quality control system and to cost reduction, and that the objectives of these initiatives are to increase incomes, to reduce costs and to boost customer satisfaction.