Sebagai bentuk tanggung jawab perusahaan terhadap lingkungan maupun masyarakat, PT Angkasa Pura 1 (Persero) memenuhi kewajibannya untuk menyelenggarakan Program Corporate Social Responsibility. Selama masa pandemi berlangsung, program ini juga menjadi salah satu bentuk respon PT Angkasa Pura I untuk mendukung pemulihan perekonomian masyarakat sekitar Bandar Udara Internasional Yogyakarta dengan memberikan bantuan di sektor pendidikan, kesehatan, penanggulangan kemiskinan, sarana prasarana, program kemitraan, pelestarian alam, dan keagamaan. Pemulihan Perekonomian juga menjadi salah satu fokus dalam pelaksanaan program CSR melalui pemberian bantuan permodalan bagi para pelaku UMKM dalam program kemitraan, dan peningkatan kesejahteraan masyarakat melalui bantuan yang diberikan dalam program penanggulangan kemiskinan.
This study aims to examine the effect of product quality and service quality on purchase decision at Mie Gacoan. The type of research used in this research is quantitative research. The sampling technique used was purposive sampling. The population in this study are consumers in Yogyakarta. The sample in this study were 130 respondents. The data used in this study is primary data sourced from the data collection process using a questionnaire. This study uses multiple linear regression analysis technique with SPSS as an analytical tool. Based on the results of data testing, it shows that: (1) Product quality partially has a significant effect on purchase decision at Mie Gacoan in Yogyakarta. (2) Service quality partially has a significant effect on purchase decision at Mie Gacoan in Yogyakarta. (3) Product quality and service quality simultaneously have a significant effect on purchase decision at Mie Gacoan in Yogyakarta.
Specific objectives in this study is to analyze the implementation of concrete learning processes and practices in learning organizations on travel agency companies in Yogyakarta in the midst of a tight competition. Then, give suggestion of recommendation of strategic steps for travel agency company in Yogyakarta in order to apply organizational principle of learners. In addition, the contribution to knowledge or theory is manifested in the form of review and additional insight into the application of learning organizations to the company.This research uses qualitative approach. Data collected were primary data obtained through questionnaire of learning organization and interview with related respondent, and secondary data.Primary data were analyzed by conducting content analysis. The method used to test the validity of data is triangulation and respondent validation.Based on the results of research and analysis, researchers found that travel agency company in Yogyakarta has not become a learning organization. This is because there are components of concrete learning processes and practices that have not been implemented properly, specifically the limited education and training.
Sebagai organisasi yang memberikan layanan prima, tentunya PT. Angkasa Pura I Yogyakarta International Airport, harus memberikan pelayanan yang terbaik untuk mendukung keamanan dan keselamatan penerbangan. Salah satu cara yang dilakukan PT Angkasa Pura I Yogyakarta International Airport ialah menjamin kehandalan operasional fasilitas penerbangan dan bandar udara. Dari segi tuntutan akuntabilitas kinerja, Bandar Udara Yogyakarta International Airport harus memberikan efektivitas dan tentnya efisiens guna mencapai sasaran-sasaran perusahaan terutama kinerja dalam memberikan pelayanan. Dalam upaya memberikan pelayanan prima, maka PT. Angkasa Pura I Yogyakarta International Airport mengikuti standar pelayanan yang harus sesuai dengan peraturan perundang-undangan, yang diamanatkan dalam Undang Undang No 25 Tahun 2009 tentang Pelayanan Publik
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