Sequence-to-sequence deep learning has recently emerged as a new paradigm in supervised learning for spoken language understanding. However, most of the previous studies explored this framework for building single domain models for each task, such as slot filling or domain classification, comparing deep learning based approaches with conventional ones like conditional random fields. This paper proposes a holistic multi-domain, multi-task (i.e. slot filling, domain and intent detection) modeling approach to estimate complete semantic frames for all user utterances addressed to a conversational system, demonstrating the distinctive power of deep learning methods, namely bi-directional recurrent neural network (RNN) with long-short term memory (LSTM) cells (RNN-LSTM) to handle such complexity. The contributions of the presented work are three-fold: (i) we propose an RNN-LSTM architecture for joint modeling of slot filling, intent determination, and domain classification; (ii) we build a joint multi-domain model enabling multi-task deep learning where the data from each domain reinforces each other; (iii) we investigate alternative architectures for modeling lexical context in spoken language understanding. In addition to the simplicity of the single model framework, experimental results show the power of such an approach on Microsoft Cortana real user data over alternative methods based on single domain/task deep learning.

This paper proposes KB-InfoBot 1 -a multi-turn dialogue agent which helps users search Knowledge Bases (KBs) without composing complicated queries. Such goal-oriented dialogue agents typically need to interact with an external database to access real-world knowledge. Previous systems achieved this by issuing a symbolic query to the KB to retrieve entries based on their attributes. However, such symbolic operations break the differentiability of the system and prevent endto-end training of neural dialogue agents. In this paper, we address this limitation by replacing symbolic queries with an induced "soft" posterior distribution over the KB that indicates which entities the user is interested in. Integrating the soft retrieval process with a reinforcement learner leads to higher task success rate and reward in both simulations and against real users. We also present a fully neural end-to-end agent, trained entirely from user feedback, and discuss its application towards personalized dialogue agents.

Neural abstractive summarization has been increasingly studied, where the prior work mainly focused on summarizing single-speaker documents (news, scientific publications, etc). In dialogues, there are diverse interactive patterns between speakers, which are usually defined as dialogue acts. The interactive signals may provide informative cues for better summarizing dialogues. This paper proposes to explicitly leverage dialogue acts in a neural summarization model, where a sentence-gated mechanism is designed for modeling the relationships between dialogue acts and the summary. The experiments show that our proposed model significantly improves the abstractive summarization performance compared to the state-of-the-art baselines on the AMI meeting corpus, demonstrating the usefulness of the interactive signal provided by dialogue acts. 1

Spoken language understanding (SLU) is a core component of a spoken dialogue system. In the traditional architecture of dialogue systems, the SLU component treats each utterance independent of each other, and then the following components aggregate the multi-turn information in the separate phases. However, there are two challenges: 1) errors from previous turns may be propagated and then degrade the performance of the current turn; 2) knowledge mentioned in the long history may not be carried into the current turn. This paper addresses the above issues by proposing an architecture using end-to-end memory networks to model knowledge carryover in multi-turn conversations, where utterances encoded with intents and slots can be stored as embeddings in the memory and the decoding phase applies an attention model to leverage previously stored semantics for intent prediction and slot tagging simultaneously. The experiments on Microsoft Cortana conversational data show that the proposed memory network architecture can effectively extract salient semantics for modeling knowledge carryover in the multi-turn conversations and outperform the results using the state-of-the-art recurrent neural network framework (RNN) designed for single-turn SLU.

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