Research has been considered “negligent” in seeing performance as mediation on the relationship between organizational culture and job satisfaction, even more so in village governance. The study aimed to test performance directly related to the relationship between organizational culture and job satisfaction. This research was conducted in South Halmahera Regency, North Maluku Province. The total population in this study was 249 people, and samples were conducted by the purposive sampling method. A total of 179 respondents were involved in the survey. The validity and reliability test uses factor analysis with factor loading values ≥ 0.5 and Cronbach alpha ≥ 0.7. Simple regression and hierarchical analysis are used to test research hypotheses. The results showed that the performance variables were as complete as mediation in the study.
The researchers did this related to the interest of Setih Setio Muara Bungo Institute of Administration and Health students in entrepreneurship in students of the Faculty of Administration Study Program of Business Administration and Semester VII of the State Administration Study Program, researchers indicated that there was still low interest in students in entrepreneurship as seen from their fear of loss. 175 people were used to collect library research data and field research such as interviews, observations and delivering questionnaires. The data analysis method used to test the hypothesis in this study is through SEM-PLS
Tujuan Penelitian ini untuk menguji pengaruh Kualitas pelayanan terhadap Kepuasan Konsumen pada Sicepat Express. Untuk mengetahui Citra perusahaan terhadap kepuasan kosumen pada Sicepat Express. Untuk mengetahui secara simultan pengaruh kualitas pelayanan dan citra perusahaan terhadap kepuasan konsumen pada Sicepat Express. Metode yang digunakan dalam penelitian ini adalah asosiatif kausal dengan pendekatan kuantitatif yang menjadi populasi yaitu konsumen pada sicepat express, sampel yang digunakan sebanyak 110 sampel.Hasil penelitian ini menunjukan bahwa tidak terdapat pengaruh Kualitas Pelayanan terhadap kepuasan konsumen? dengan nilai sig didapatkan hasil adalah sebesar (0,369) ≥ (0,05) dan nilai thitung ≥ ttabel yaitu (0,902) ≤ (1,982). Terdapat pengaruh Citra perusahaan terhadap Kepuasan Konsumen dengan nilai (0,000) ≤ (0,05) dan? nilai thitung ≥ ttabel (6,101)? ≥ (1,982) sehingga dapat disimpulkan bahwa Citra Perusahaan (X2) berpengaruh terhadap kepuasan konsumen. Serta terdapat pengaruh Kualitas Pelayanan dan Citra Perusahaan terhadap kepuasan konsumen dengan nilai sig. (0,000) ≤ (0,05) dan? (Fhitung) ≥ (Ftabel) yaitu (86,800) ≥ (3,08).
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