The article identifies the features of professional training of civil servantsin the formation of a new paradigm of public management of laborresources, which provides for its dependence on external socio-economic environment, the direction of civil servants to develop public-private partnership, the relationship of learning with active self-education, self-improvement civil servants, introduction of new forms of management of the educational process, effective involvement of employees of personnelservices of public authoritiesto participate in the development and implementation of professional training programs for civil servants and officials of local governments; connection of training with further career growth of civil servants, ensuring the dependence of the content of training on public, regional, organizational and individual educational needs of civil servants. The definition of training needs of civilservants, the main among which are the needs for knowledge, skills and abilities in the competent use of regulations, business communication and new information technologies.

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Дана характеристика распределенной сети ситуационных центров как основы результативного информационного обеспечения органов государственной власти. Приведена классификация центров управления и ситуационных центров, сделан акцент на информационно-технологическом и аппаратном обеспечении системы принятия государственных управленческих решений. Раскрыто значение информационно-коммуникационных сетей и систем в обеспечении управленческих процессов. Приведены основные модели государственного устройства и управления, существующие в мире, а также механизмы принятия управленческих решений на государственном уровне. Отмечена роль и значение моделирования и прогнозирования ситуаций как аналитических инструментов поддержки принятия управленческих решений. Представлены информационные ресурсы России и зарубежных стран, способствующие повышению эффективности аналитической работы госорганов. Уделено особое внимание угрозам информационной безопасности критической инфраструктуры. Подчеркнуто большое значение внедрения в систему государственного управления инновационных методов, основанных на передовых информационных и телекоммуникационных технологиях и нацеленных на повышение эффективности принятия управленческих решений.

The article considers the development and implementation of cloud services in the work of government agencies. The classification of the choice of cloud service providers is offered, which can serve as a basis for decision making. The basics of cloud computing technology are analyzed. The COVID-19 pandemic has identified the benefits of cloud services in remote work Government agencies at all levels need to move to cloud infrastructure. Analyze the prospects of cloud computing in Ukraine as the basis of e-governance in development. This is necessary for the rapid provision of quality services, flexible, large-scale and economical technological base. The transfer of electronic information interaction in the cloud makes it possible to attract a wide range of users with relatively low material costs. Automation of processes and their transfer to the cloud environment make it possible to speed up the process of providing services, as well as provide citizens with minimal time to obtain certain information. The article also lists the risks that exist in the transition to cloud services and the shortcomings that may arise in the process of using them.