10.5937/sjm9-5440 = Differences between employees and managers regarding socio-emotional competences

Socio-emotional Competencies in Organizations and at Work: concepts and instruments in Brazilian and international studies

“…Measures results: In relation to the measures of socio-emotional variables, 23 different instruments were found. Other instruments that did not have the purpose of evaluating any socio-emotional variablefrom the authors' perspective -were not object of the investigation, such as the Satisfaction with Life Scale -SWLS scale (Diener et al, 1985), used in the study of Nikic et al (2014). There was one case (Expósito et al, 2018) in which Utrech Work Engagement Scale -UWES-S (Schaufeli & Baker, 2003) was used to measure a socio-emotional variable, however, in another study (Castillo-Gualda et al, 2017), this scale was used to assess work engagement as an independent variable in relation to socio-emotional competencies.…”

“…Regarding the instruments, those that assess emotional intelligence were most frequently used in the studies as well as the instruments linked to personality assessment. Although personality traits are commonly defined as a fundamental construct for assessing socio-emotional competencies (Ambiel et al, 2015;Gensowski, 2018;Nikic et al, 2014;Primi et al, 2016;Santos & Primi, 2014;Santos et al, 2018;Zhou, 2017), personality measures were used as much as those of emotional intelligence in this review -only four out of 23 instruments were linked to personality. A possible explanation for this frequency is that personality can be seen as less flexible for changes and development in adults than in children or adolescents (Acosta & Muller, 2018;Almlund et al, 2011;OECD, 2015;Santos & Primi, 2014).…”

“…One of the main difficulties in establishing universally accepted indicators for socio-emotional competencies is about concerns of culture and context (Zhou, 2017), that is, something valued in one culture may be less valued in another (Miyamoto et al, 2015). Because of cultural/contextual factors, Big Five personality traits have been commonly used to understand socio-emotional characteristics (Ambiel et al, 2015;Santos & Primi, 2014;Santos et al, 2018;Zhou, 2017), considering the acceptance of the model at a cross-cultural level and the relationship between socio-emotional competencies and personality traits (Gensowski, 2018;Nikic et al, 2014).…”

The relation between gender and differences in emotional intelligence of female managers in modern rural tourism

“…It was shown that respondents with higher scores on emotional intelligence, show greater activity and sociability and lover levels of neuroticism and aggression, which is important for teamwork. It has also been shown that people with high scores on emotional intelligence show less neuroticism and greater sociability (Nikić et al, 2014b).…”

The Concept of Manager: Critical Analysis and Competencies Required

“…Essence of study Hong and Stahle (2003) Competence-based Perspective on Knowledge Management European Commission 2004Report on innovation management and knowledge-based economy Johnson, Lenartowicz, and Apud (2006) Cross-cultural competence in international business Mathews (2007) Competences for IT C-level executives Ingasson and Jonasson (2009) International Project Management Association (IPMA) "Eye of Competence." For project managers International Labour Office 2010G20 training strategy for workforce Maurer and Weiss (2009) Aspects of managerial work are associated with a need for competence at continuous learning, aging workforce Chen and Wu (2011) IT management personnel and its impact on the performance as the C-level executives Denford and Chan (2011) Manager's focus on knowledge capital in knowledge-based economy Gratton (2011) Role of technology for managers Wiek, Withycombe, and Redman (2011) Key competencies in sustainability Cikmačs (2012) Competences for C-level executives in IT in Latvia Guðmundsson (2012) Management in virtual teams Wang, Waldman, and Zhang (2012) Leadership across cultures Chipulu, Neoh, Ojiako, and Williams (2013) A Multidimensional Analysis of Project Manager Competences Kuokkanen, Varje, and Väänänen (2013) Transformation of Finnish employees in post War period Caune et al 2014Research on manager's capabilities in changing environment of SMEs in Latvia Nikic, Travica, and Mitrovic (2014) Socio-emotional competences of managers El-Sofany, H. M. Alwadani, and A. Alwadani 2014Manager's competences in virtual teams Urosevic and Grahovic 2014Manager's competences required due to globalization and technological progress Barbato (2015) Technological change and industry 4.0 impact on managers Boca and Radulescu (2015) A study about 'managers sophisticated in global management skills and working with people from other countries' Carrillo (2015) Changes due to transition from industrial to knowledge societies Cichobłaziński, Pabian, Bylok, and Zawada (2015) Leadership skills in the turbulent environment Lapiņa, Caune, Gaile-Sarkane, Borkus, and Ozoliņš (2015) Managers Competence Model in Dynamic Environment Verboncu and Condurache…”